Rapides Urgent Care - Jackson St.

"Not a great experience start to finish. PA, or was it a NP?, spent less than 2 minutes in the room and prescribed nothing. Told me to go home and rest and get some Robitussin. I felt the level of care and concern was minimal and dismissive. Clinic was not busy (I was the only one in the lobby for 20+ minutes). What was the point of my visit anyway? I will not be back."

"An awesome experience. They got me in there got me registered and I was in and out within the hour even after having had X-rays and consultation with the provider. Thank you all for such a greatcare. I would recommend you all to everyone I know who needs Urgent Care. Alisa Parker Albert."

"The Dr was very kind and professional. My only complaint is with the wait. I had scheduled my appointment at 5:30 am for 10:20. I arrived 15 minutes early. I wasn’t brought back into the patient room until 11:30. I was #2 on the wait monitor, but people further down the list were seen before me. It was miserable waiting over an hour sitting in a chair feeling very very ill. I tested positive for the flu, and was in so much pain and discomfort. Once I went back and was tested, it was nearly another hour before I was given my diagnosis. It seems pointless to check in online to not be seen on time."

"Second visit here in approximately 4 months. But will probably be my last. Both visits have been extremely long wait-currently been waiting for 3 hours and 8 people were in lobby upon arrival. Still have 5 people ahead of me AFTER waiting for 3 hours. I can understand having to wait, but this place is Ridiculous. Really disappointed. I wish I could contact the owner/owners about this place. Strongly advise to find another place unless you have plenty time to wait!!!"

"I’ve used Rapides Urgent care many times and have been well pleased with their efficiency, the quality of care received and their speed as well as their fees. I’m afraid this last visit took much longer than I cared to spend for a minor complaint of poison ivy. Time was short and I made the decision that the clinic would have been quicker than a doctor visit. I probably won’t make that decision again. Hate to be negative, especially at Christmas, but I was told the wait was due to treating folks whose ailments were more severe than mine. I’ll visit my doctor for minor ailments in the future. Otherwise, staff was wonderful and care was quality."