The Haywood El Dorado, Tapestry Collection by Hilton

210 South Washington Avenue, El Dorado, AR 71730

"This is a relatively new upscale hotel in the heart of El Dorado’s art district and downtown. The feel is very lush, great artwork displayed throughout. Welcoming staff. On site bar open late with comfy seating plus bar seating. Lunch is offered several days a week. The room was immaculate with upscale furnishings and even a plush bath robe. Towels were plush, soaps were upscale options. The atmosphere was quiet upstairs. Lots of seating options downstairs including 3 lively areas outside with a fire pit and pool. My only disappointment was that breakfast was the same continental offerings of any average hotel. I would have loved to see something different."

"Great location. Lots of good restaurant options around. Feels safe. The lobby doors lock after 10pm and you need your keycard to get inside. The hotel looks new but the room condition had me think its not so new. There were orange water stains in the bathroom shower area, stains on walls, etc. Overall it was a nice room. Bed is super comfy. Walk in shower is a plus. Small things need attention. My lotion bottle in the bathroom was on the floor behind the sink area. There was no hand soap provided in the room. Not all Tv channels worked. The staff is super friendly, kind and. very helpful. I did not enjoy the breakfast buffet but appreciate it being offered. I wish there were more healthier options such as fruits. Love the coffee machine tho. You can make lattes, cappuccinos..etc. They have small Pure Life water bottles in the breakfast area as well as in your room. Oh and they have a microwave which is very much needed for long stays. Update- stayed here again. Rooms are not cleaned well. Tv channels didn't work again. Loud noise coming from the window as usual (maybe wind hitting a hollow pipe)."

"Love love love this Hotel and the breakfast was even better Crystal was WONDERFUL! She is such a sweetheart very kind and patient. They way she assisted my husband who has dementia brought me to tears. No matter how many times he was repetitive and was forgetting he had food on his plates.She stayed humble and worked with home.I wish I could bring her with me this was a great experience. Please let Crystal know Ms Julia appreciate her courteous spirit."

"This is a nice newly(ish) updated hotel in a cute downtown area. It's within walking distance to many cute shops and restaurants. I tend to prefer the Tapestry Collection for the cute trendy decor and nicely decorated rooms. These rooms were a little more bare and flat than with I'm used to, but overall a very nice stay."

"I had some business in the vicinity and decided to splurge on the "new" hotel! Excellent location, wonderful staff, my only complaint is if you have a hotel that allows pets PLEASE use Heavy duty janitorial supplies!! Unfortunately it rained on and off the few days we were there, the "public" areas in the hotel (hallways, lounge, elevators, etc) smelled like wet dog! The elevators were exceptionally bad, we held our breath every time we got in! I have been in many "pet friendly " hotels before, (less expensive once i might add) i either got lucky or they had exceptional maintenance, none of them smelled like this one! Having pets it's an unfortunate smell we have to deal with on occasion, i take care of it in my home and surely expect a hotel take care of it as well!! Overall the hotel and staff was great!"