CVS

">25 mins in the pharmacy drive thru, my 3rd day here. Day 1 the tech told me she couldn't find my daughter's script, day 2 it wasn't ready after they told me it would be ready by 5pm. Day 3 I'm going over 25 mins in the line and only 2 cars are ahead of me."

"My husband dropped off a time sensitive package here because it was listed as one of the drop points for UPS, being he gets out of work late this was the only option he had. My husband's customer called him a week later telling him he never received the package and the location still showed at the store.. My husband concerned called the store only to find out they never actually shipped it apparently they don't care that they have packages just sitting there.... Horrible service do not drop off your packages here they could care less."

"I asked my Dr to send my Rx to Walgreens and he accidentally sent it to CVS. It's really sad how much worse they are with filling it, texting you, updating the status in the app, etc. Then when you speak with them you can tell they are so overworked and stressed. God bless those workers. But, I have to choose Walgreens. It's just that much better."

"The hold time to speak to someone in the pharmacy here is RIDICULOUS. I have called twice today at not busy times. The first time I hung up after waiting 30 mins with no one picking up. Now I have been on hold for 35 mins, after calling back 2 hours later, and still no one will pick up. It's incredibly frustrating and rude considering people are trying to reach them to get important medicines that they need. UPDATE: A year later and still having the same issues. Been on hold for an hour now with no answer. I'm sick of large chain pharmacies in general but CVS has become especially frustrating. Ever since Covid, pharmacy workers just seem so jaded."

"Waited in the drive-thru line just for them to close the metal roll-down window as it was my turn to pull up to the window at 1:25. Their sign says they close between 1:30 and 2:00 every day, not 1:25. They could’ve easily gave me my script within that 5 minute span. It seems like I have a bad experience at this location more often than not."