Mid City Automotive, Towing, & Collision, LLC 1915 Canal Street, New Orleans, LA 70112

"Tommy and his team at Mid City Automotive did an awesome job loading up a truck for us. Tommy was very professional and kind. I loved how he proactively offered to go down and check out the unit without any commitment the day before. They were on time and got the job done in a timely manner. Definitely the fellas to call! Thank you. Carmen H."

"Did not have a visitors tag at the apartment complex so I was towed. I do not have a problem with that. What I DO have a problem with, is the tow company damaging my car. I called & politely explained they damaged my car. They told me I needed common sense to climb up under the car & attach clips, that he only touched the tires. Um, yeah.....this was NOT how my car was before they towed it. I was NOT ugly when I called, but for him to tell me I had no common sense and then hang up on me, completely UNPROFESSIONAL. I didn't mind the tow but if I ever have to be towed again, I hope it's NOT with this company. Very rude!!!!!"

"I give them one star because one of their employees took my personal off a fire scene on a working fire. I'm an employee for a fire department they didn't want to bring my truck back I had my fire chief and the owner of the apartment complex plus jp cops told him to bring it back and told the tow truck driver to bring my truck he said no after he unlawful took and damaged my trailer hitch wiring for on my truck. But I give thanks to the owner for getting my truck to me quickly and safely."

"This place has the ultimate unethical petty hustle. If I could give Zero Stars I would. If you park in the parking lot in McDonald's on North Board St, New Orleans near St. Augustine High School, please be on the lookout for Mid City Automotive and Towing, tow trucks. There are signs are the parking lot about possible boots being put on your vehicles and vehicles being towed if not a McDonald's customer. This company will wait for you to get out of your vehicle watch to see if you go into McDonald's then come in McDonald's and ask if you parked a vehicle (matching your vehicle)...if you don't respond THEY WILL TOW YOUR VEHICLE, if you respond and don't show proof of ownership then THEY WILL TOW YOUR VEHICLE, if you are in the bathroom and don't hear person ask about the vehicle THEY WILL TOW YOUR VEHICLE, if you are deaf and hard of hearing a have no clue if what the person said in McDonald's THEY WILL TOW YOUR VEHICLE. They will give you your vehicle back for a mere $168.29. When I explained to them what happened they said I called there driver a liar. Sir, Brother, I did not call him a liar, I told you what the McDonald's employees said and saw. That your guy was around the area seemingly waiting and watching for people to park and see where they were going. McDonald's employees also mentioned the driver came in to ask yet ignored when someone said it was theirs. The only reason I used this company is that they towed my vehicle from McDonald's. My Wife, a St. Aug Mom, was a customer at McDonald's and did not know they were towing the vehicle."

"The Mid City Driver drove 20 mph in reverse, from across a parking lot and rammed my vehicle. This occurred while I was attempting to back out of my parking space, after unloading my family and an ice chest. He did not hook onto the tires correctly, which damaged my rear differential and brake caliper. He pushed my vehicle up and over a 10" curb & into the bushes, WHILE I WAS BACKING OUT AND INSIDE MY VEHICLE. Beyond unprofessional and very threatening. I will be contacting the City of New Orleans and the State of Louisiana. Tow Truck License plate B015805 on Tuesday, February 25, 2020, at 9:45am. These drivers and tow company are clearly targeting certain people. It's a Horrible Company with RUDE and DISHONEST Employees on a power trip! As mentioned in other reviews, they demanded Cash to release. I wonder how much driver collected cash is reported to the owners and/or reported as business income..."