Toyota of New Orleans Service 13150 I-10 Service Road, New Orleans, LA 70128

"Pretty bad, won't lie. Have brought my vehicle here multiple times. Service was usually passable, but finally had enough. Need one replacement part and to have it installed, after 2 hours of back and forth, they determined there's no way for them to order the part in advance of my service appointment, without me making a separate trip, in person, to pre-pay for the part. (would be approx 1 hour round trip). Expressed my issues with this and was told "We'll make sure to have a laugh about it.""

"Horrible. Made an appointment a week in advance for a simple key fob. Lots of lies about how complicated and how long it takes. Really? Our locksmith can do it in 15 minutes (but it was already paid for with a new vehicle purchase from another dealer). Showed up, waited for an hour, and told they didn't have the fob in stock. Sent me on my way. Then called me a hour later for my license plate? What's wrong with the VIN that you already have? "Oh we need the license plate to order a key." Lol. It's a temp tag and no you don't need a plate. Never heard back from them after that. Keep in mind the service was already paid for! Service shop is run like an amateur hour driveway."