Regal Nails, Salon & Spa

"They literally took off over half of my nail while taking off 3 week old acrylic tips. They didn’t soak the tips. She just started clipping and yanking at my nail until one of MY ACTUAL NAILS BROKE IN HALF. I no longer have a nail tip on one of my nails half way up the nail bed. They also do nothing but watch shows on their phones. When I walked in, almost all of them refused to work. It took a moment of awkwardly standing there before one girl decided she would take me. Not only was it the worst nail salon experience of my life, but they also did a TERRIBLE job on a simple clean up job on my nails. The glue all over my nails and the bloody nail bed make me never want to go back to a nail salon. I had a great salon in my hometown. I wouldn’t send my worst enemy to this salon."

"VERY DISCOURTEOUS, POOR CUSTOMER SERVICE AND LENA ADVERTISE BUSINESS THAT SHE CAN'T PROVIDE. TAKE YOUR BUSINESS ELSEWHERE! I would give them no stars but that option isn't available. I walked in to get service and after waiting 30 minutes Lena ask me to return in an hour. I grabbed some items inside the store and came returned in an hour. Lena then had taken another client that wasn't scheduled ahead of me. I noticed she wad uncomfortable about it, but I patiently waited until she completely the un schedule client. Just as she was finishing she asked the other nail tech to start taking my nails off but wasn't sure if she could do the design I presented. While she was deciding if she could do powder gel nails she sat another client in her chair and began doing her nails as if I hadn't already waited and wasted 2 hours of my damn time. I then asked Lena aren't you suppose to do my nails? She said yes but I've got a 3:30 and I can't do your nails now. That's when I went off on her stupid ass! Why would you have me waiting all this time and either you can't do what you advertise and you lie to your customers about time slots. AVOID BY ALL COST."

"The girls who work at this nail salon are quite efficient. They work hard at their craft. Every time I've gone there for either pedicures or manicures, I've received top-notch service. And I also know that I'm not paying for a fancy building with other attractions in it beside nail services. So I know my money is going toward my nails only. As far as the salon being filthy, I didn't find this one to be filthy at all. It did not smell. The sink in the back was spotless. The tubs in which you soak your feet were spotless. All the instruments that were used on my nails were very clean. The floor was clean. The tables were clean. What more could I ask for?! I've used Lea and Kim for pedicures and manicures. An excellent job was done on me by both of these ladies! A better job than some of the high-end nail salons in this area."