Super 8 by Wyndham Kinder/Coushatta near Casino 12312 U.S. 165, Kinder, LA 70648

"We came to run for the barrel race and we had a service dog with a vest and a card on him. We checked into the room and about 9:00 at night we got a knock on the door and the lady told us that we could not have a dog told her it was a service and said ok but you have to pay a 150 dollar fee we told we could not pay it because spent are money on the race she put us on the phone with the manager and was very unkind and did not understand it is a federal law that u can not ask what the fog is for and can not refuse us. We left the next morning because we refused to be harassed the had bright white signs that said you can not have dogs but service dogs are welcome. Next morning when we went to go get are refund the signs were not up. We called wyndem and told them happened and they started to harassed us. This was the worst hotel we have ever stayed at and we will not be going to any Wyman hotel against were told that is not only is a state law but a federal law and we will be calling the state of louisiana about this."

"Customer service was excellent. The rooms were clean and comfortable. Stayed 2 nights and will stay there again"

"Called to see if they had a room said yes gave our name said we were 7 mins away when we got there he said someone had just booked the room online"

"IF I COULD GIVE IT -0 I WOULD I DROVE TO LOUISIANA FROM HOUSTON 9/22/23 GOT IN A T 11 I HAD BOOKED THE HOTEL NEXT DOOR GOT THERE IT WAS CLOSED DOWN FOR GOOD !! I WENT NEXT DOOR TO SUPER 8 I HAVE A FAMILY OF 5 MY 3 CHILDREN ARE UNDER 10 THE GUY AT THE DESK OWNER CAME OUT VERY RUDE I ASK HIM DID HE HAVE ANY ROOMS AVAILABLE I EXPLAINED MY SITUATION THAT I BOOK NEXT DOOR HE SAID OK THEY BEEN CLOSED HOW MANY PEOPLE I SAID 5 2 ADULTS 3 KIDS HE SAID WHATS THE AGES I SAID UNDER 10 HE WELL KIDS OVER 5 CONSIDER ADULT I SAID SIR ARE YOU SERIOUS IM FROM HOUSTON WORKED AT LAQUINTA FRONT DESK A FEW YEARS NEVER HEARD IF THAT HE SAID WELL WE MAKE OUR OWN RULES YOU DONT LIKE LEAVE I SAID OH I AM BUT YOU NOT MAKING SENSE HE SHOULD HAVE BEEN HAPPY HE WAS GETTING SERVICE NO WOULD RECOMMEND A DOG TO STAY IN I WILL BE REPORTING THIS TO THE BBB !!!"

"We stayed here lastnight (August 26th) for my husband's birthday to do casino activities. I don't understand all of these bad reviews, the rooms were very clean, nice and inorder, the a/c worked extremely well and the beds were sooo comfortable. We really enjoyed our night and slept very well. The only complaint I'd have to say I have is the TV remote was tripping but that wasn't a big deal at all. We really enjoyed it, will be back!"