Taco Bell

"I hate to give bad reviews. I come from Orlando, Florida for business reasons. I wanted to eat something quick, but coming here is a waste of time and a lack of respect. 4 people working and none of them deigned to attend me to take my order, I had to do it myself. While they were preparing my order, they looked at me and talked to each other. My thinking is that since I am “Hispanic” they thought I don’t know English. My order came out terrible. When I was leaving, the only person who came in after me, ordered and after several minutes he had to tell them, excuse me... I already ordered, you can make my order. And the employees on the cell phone watching videos. The person in charge of this establishment should take action in the matter. Do logistics and audits. And give them customer service training. What a pity that in such a busy area, this place does not enter so many customers."

"Strike 1: No one at the counter seemed interested in taking orders, let alone acknowledging customers. Several of them standing around and another just texting. Strike 2: Restrooms are now locked and have to be unlocked by management. What the? No. I'm not dining somewhere where I need a key to a restroom. Ridiculous."

"I came there 2 days ago ordered a Mexican pizza with easy beans and they put more beans than beef on my food. The manager was very nasty towards me and did not replace my order. She said do u have the food ? This was 2 days ago I’m from prairieville I only came this way because they never answer the phones here. I brought my receipt and the manager refused to replace the pizza. She was very unprofessional and nasty towards me"

"I tried the Chalupa Supreme with Nacho Fries. But they only got me the nacho fries. Luckily my mom went inside to fix my order and then it's okay. I hope my order will be right in the future."

"This is unacceptable, y'all. Not only did they remove an item from my order without telling me that they were out of an ingredient, but this is the burrito they gave me to replace the original missing item. I wanted a spicy potato soft taco, but instead of simply saying "I'm sorry but we don't have any potatoes up/we'reout of potatoes, would you like something else," she didn't even ask me if I wanted a separate item once I'd pulled up to the window to pay. I had to ask her, and all the while, the lady in the drive thru was ignoring my questions. She neglected to give me the sauce I'd requested when I'd ordered and I had to speak up three times to get her attention after she rudely handed me my bag. I understand that times are weird and that fast food is an incredibly grueling job, but come on, y'all. It's the service industry; one could at least acknowledge when I'm wishing them a good night before pulling off. I'm sure this isn't how Taco Bell HQ wants any of their employees acting."