AutoZone Auto Parts

"I normally have no issues with this location, but today I feel like I did not get the help I needed. Idk who was trying to help me but It seems like he needed more training.. I walked out without what I needed due to improper assistance. Sorry"

"I went to the AutoZone on Lapalco Blvd, near Belle Chase Hwy because the battery (which was still under warranty) in my truck would not hold a charge and I needed to call roadside assistance several times. The young lady that assisted me verified that the battery was indeed still under warranty. She checked her inventory for a replacement, but didn't have that particular battery in stock. She determined that several stores within 10 miles had the battery in stock, but I couldn't get the truck started because of the battery. She did some research and determined that there was an older battery that was compatible with the make, model, year of my truck and was actually stronger than the battery I had. She prepped the new battery, removed my old battery and stayed with me, in the rain, until she was sure that I was able to start my truck. He dedication to Customer Service made what started out a dreary, stormy day into a reason to sing a little louder than usual and run errands regardless of the rain!"

"Great customer service, although they look overworked with long lines , phones ringing, and short staffed. Usually have to order parts I need but great they get the job done"

"Great staff, very helpful. I would shop here again."

"The counter service crew were very helpful. There were lots of sales items."