Wingstop,

8445 Memorial Boulevard, Port Arthur, TX 77640

"My order was a big order and it was made perfectly... The staff was so polite and even offered assistance to my vehicle"

"Y'all have 2 products. Wings and sandwiches. Why are there 30, 45, 60 minute waits constantly? It takes 7-9 minutes to open basket fry chicken.... and yet every single night y'all can't seem to get orders done. It is not that hard to drop chicken and apply sauce."

"Should have read the reviews before ordering. Ordered through the app which said the order would be completed in 25-33 min. Arrived 45 min after order and order was not ready. No response from staff along the lines of customer service outside of “it’s not ready.” More than a dozen people waiting for orders and more in line to order. Usually I find at Wingstops that are overwhelmed the food prep suffers. Order took over an hour to complete. Do better."

"The food is good however the customer service is terrible. If anyone was wondering why it’s always a 2 hour wait, it’s not because they are that busy, they are just that slow. I placed an order when I was 30 minutes away and still ended up waiting another 40 minutes in the store. The employees are rude and truly move at snail speed. Also don’t forget to check your bag before leaving because most of your order especially condiments will be missing."

"Food is terrible, fries were soggy with no seasoning and tenders were sitting in an inch of grease. Not the first time i’ve had food like this, place is hit or miss but 95% of the time it’s a hard miss and I still continue to go back and give them another shot. You would think a good management team would look at the reviews and try their best to improve their staff and their work ethic. Same faces every-time I go in and no one seems to care. If I could give them negative stars I would. This place shouldn’t even be allowed to get stars, they have a long way to go. Id rather get wings from Mcdonald’s!"