Valvoline Instant Oil Change 401 Kings Highway, Shreveport, LA 71104

"The crew did a great job this afternoon. They were very nice and very professional."

"Had me move so 2 people that were behind me could go beforehand. Don't know what the reasoning was for this. Waited over an hour. I've come here for years and this is the first time I've experienced this. Loyal customers are put on back burner for new customers... I assume.. I'll be finding a new place to get my oil changed."

"If you're in Shreveport Louisiana and need a professional job performed on your vehicle, I recommend highly for service. These guys were great also the young lady was very helpful and polite too..401 Kings hwy"

"I have made 3 visits to this location. The first visit was in July for a State Inspection. Both bays were occupied, so I started a line. In the following 15 minutes, more customers formed a second line. The attendants DID have the subsequent customers move and allow me to go first for my inspection because I arrived first. Fair enough. They performed the inspection very quickly, as a team, and directed me out of the bay to wait on the certification sticker. Once I got in the bay, everything went surprisingly efficient. So fast, in fact, they never asked for the fee. I volunteered the money and exited the business thinking I would patronize this business. I have returned twice since then for inspections and have been turned away both times. Once because an employee did not attend work that day due to illness. The bays were empty and three employees were standing idly around. A couple of months later they had no stickers the second week into November. Both times I was asked to return at 8:00 AM the following day. This was not convenient for me. The last attempt, I decided to call and ask before making the trip. After the annoying recorded prompts, I was able to navigate to a live human being. Unfortunately, this person was not on sight. She could properly pronounce neither Bert Kouns nor Shreveport. She was able to inform me the Kings Highway location would not have stickers until the 14th, contradicting what I had been told on site. She offered the alternative location on Bert Kouns, but I cant trust that their employees showed up for work. Apparently they can't do inspections if one calls in sick. I can't recommend these guys for inspections. Way too hit or miss. They might be wonderful at minor vehicle maintenance, but I am capable of maintaining most issues with my vehicles."

"Wish I could give 0 ZERO stars. Waited 15 min on my lunch break to get a max 10 min oil change just for the girl to come out and tell me to swap positions with the guy next to me because he’s been waiting for HALF AN HOUR to get his OIL CHANGED and that the guy infront all of a sudden has to get a fuel filter change meanwhile, I am watching the car in front of me almost get done all the while there’s a bunch of laughing and carrying on going on. DO NOT GET AN OIL CHANGE HERE THEY WILL WASTE YOUR TIME AND NOT PROFESSIONAL AT ALL"