Whataburger 2544 West Bert Kouns Industrial Loop, Shreveport, LA 71118

"Our first Whataburger since moving to Louisiana and I must say I was impressed! Great service and great food. We will be going back to try breakfast next time!"

"Just left whataburger at 2:30am 2-6-2024… ordered a double meat burger meal, got home it was a single meat burger and I called 10+times and no answer. The store isn’t busy at all , 4 cars in drive thru. It’s not the first time this has happened on this particular shift. Maybe the manager is stealing from the store because she takes the orders and get the money. Over charging the customers, selling less and pocket the difference at the end of her shift… it’s sad, I paid 15$ for a 10$ meal who else is getting robbed and she don’t answer the phone because she knows what going on. Investigate the store manager. The store is taking major losses because you’re losing customers as the reviews are stating something isn’t right. And it starts with the manager on shift… thief! Wrong order and it was pink meat under cooked… I fed it to my dog piece by piece. Whataburger is becoming what a shame. Especially this particular store and shift…thief!!!!!"

"Except pace to get the best burger in town. The employees strive to make your visit a great experience at a good price. Had to beat. I have to get my Whataburger fix satisfied every Friday."

"I really wanted to rate them a zero. The customer service was horrible and the wait was extremely long. They need to change the name from Whataburger to Whatawait. The cashier had me waiting to place my order while she fix drinks. Her attitude was disgusting. The cooks were so far behind on orders. Whoever managed this crew needs to be replaced."

"Two weeks ago I went to this location and ordered two sandwiches with special instructions. Saw a tall white male with glasses putting the sandwiches into the bag but there were no labels to tell me which was which. When I asked him which was the first of the two specialty orders because they were made differently, the worker who I assume was a manager because he had on a gray polo shirt, unwrap the sandwich held it only a couple of inches away from his nose looked at it and wrapped it up again. Before he wrapped it up he let out a short cough. I've been watched him performed the same 2-in from the nose and mouth inspection of the second sandwich along with a short cough. Contacted another manager who happen to be on site and told her my experience. She asked me if I would like to have the food remade I told her no I would come back when it was a different crew. Fast forward to my return last night, I went in and a young lady who was working behind the counter asked me was I there to pick up or make an order. I told her neither, I was there to replace an order. She called a manager for me and when I told her what it happened on my previous visit she proceeded to make everything herself, but stated loudly to everybody around her that she had to remake a sandwich for me because I stated someone coughed and breathed on my previous sandwiches. When I received the first sandwiches I said I was going to give them to the homeless but then I thought that's just as disgusting of me to do that so I did it up throwing them in a trash can outside the restaurant. With the second batch when I opened up the sandwiches inside the car it was messily thrown together and the sandwich patty didn't look cooked through all the way, so I ended up disposing of that sandwich as well. I will never go to the Whataburger at this location again, and all I can tell anyone who actually takes the time to look at this review is beware, you may not be feeling well or someone who doesn't care may have coughed all over your food."