Papa Johns Pizza

"I wish I could’ve gave this place a zero star. I just ordered from here I usually go to the Westport location. I called trying to order a large cheese pizza and half with no cheese just the sauce for my niece. I had to call three times, first time they told me it was impossible to do which was untrue because I order it all the time I get on the phone with someone else and they are giving me attitude. I had put the card information in wrong after ordering and the person on the phone hung up in my face. I called once again for a manager and it was the same employee he tried to argue in my face stating I was in the wrong and hung up in my face again. At that point no reason to even order there and won’t ever again! Disgusting place! Ride environment need better leadership!!! :("

"They are very rude, they stand around doing nothing and playing on their phones instead of taking care of customers. I stood there for a half hour just waiting to order and they had no other customers in line."

"This has been our place for three years. Something has changed. Pizza not as ordered and cold. It was so good for years. Will not be back."

"Almost two hours for a medium pizza and drink. Pizza was crusty and dry. The dough was stale. Too much sauce in some spots. And uneven cheese coverage with very little toppings. Seemed lazy and definitely subpar. Like just about every place else in Shreveport."

"I would give 0 stars if I could and still be able to make a review. The papa johns at 9225 MANSFIELD RD.!!!!! Is by far the worst place you could order a pizza from. Management (Manager DERRICK) is literally awful. Why are you working? as a manager at that, at this place you’re clearly miserable at? He was so rude for no reason. I called to report my issues to the store and he did not greet me with a "how may I assist you" he said "what's wrong with you?" As if I'm the problem in this situation. I told him my issues with this order and he had a smart comeback for everything I said. There is a thumb print in my pizza. He said "it's not a thumb print, it's a cheese bubble" a cheese bubble does not go all the way to the crust. I told him it looked like somebody put my pepper in their mouth, chewed it and spit it out. He said "that's the way they come sometimes" I DONT CARE if that's the way "they come" don't put that in my box! Throw it away. The other two were the size of quarters. My pizza wasn't cut, so we had to cut it ourselves. My cheesesticks were missing a topping. He said "my bad I didn't see it" his tone was rude and his attitude was just over all terrible. Food wasn’t up to par and the problem was not resolved. Customer service from this MANAGER is a 0/10"