Auburn Valley Animal Clinic 1306 Harvey Road, Auburn, WA 98002

"Recently new to this area and tried this clinic for two of my dogs. I was able to get in quickly which was great and unexpected. Staff is very kind and you can tell they really care about their patients and clients. They called to check in on my dog multiple times after being seen for kidney issues that they helped us with. Thank you from Billy and Penny!"

"We brought our dog Winnie here starting in 2023. We liked the staff and had a good experience until we had an appointment scheduled in December 2023 where we no showed because we never received a phone call or email reminder. When the person called me to ask if I was still coming (25 minutes late into the appointment as it was) I told her I assumed they would have given me a call to remind me I had the appointment. I got several excuses like "well back several years ago we didn't do that" and I had to remind her my appointment was not several years ago and asked what the policy was at the time and then when she said it was something they did but only if we had an email on file (which we did). She was going to check with the office manager to see if it never sent to us (I am happy to confirm it never did and told her at the time it never did) and to have the office manager call me if they had concerns or questions but we were responsible for paying the no show fee unless it's waived. Never heard back and assumed they had taken responsibility for their mistake. We moved out of state (which they were aware of) and shockingly, Jackie called us withholding our dog's heart guard prescription medication until we pay this no show fee. Is that really a business you want to have your pet go to? Seems pretty low to 1) not even have the courtesy to say we made a mistake and because our policy is to remind folks 24 hours in advance we will waive your no show fee 2) be unwilling to provide a prescription for a thing that is necessary for our dog's health and a service we have already paid for. Thank you Jackie and your team for being cowards and unprofessional providers."

"I highly recommend Auburn Valley Animal Clinic! The staff is not only friendly but also incredibly knowledgeable. I trust them completely with the care of my animals. Overall, a positive experience, and I wholeheartedly recommend their services."

"We have been taking our cat here for six years and took our dog here for a few years before she passed. The vet and staff are compassionate and friendly and truly care about animals! We wouldn’t want to take our pets anywhere else!"

"Very friendly, doctor takes his time examining my baby Missylane.And was so gentle when he gave her shots needed."