Animal Dermatology Service

"Excellent Doctor, VERY knowledgeable about not only all things skin related, but animal related. Really enjoyed the visit because I feel a big part of any Dr. visit is listening and talking along with the physical part. I feel both were handled with care and would DEFINITELY recommend."

"Words can hardly express our gratitude for Dr. Mundell and the team at Animal Dermatology Service. Faced with an emergency, Dr. Mundell went above and beyond, diagnosing my dog’s rare condition, Sweet’s Syndrome, from a low-res cell phone photo—while he was on vacation, no less! Dr. Mundell recommended an innovative treatment approach involving immunoglobulin therapy followed by pentoxyfilline to modulate my dog’s immune response. I’m elated to say this not only improved his condition but literally saved his life. Beyond his incredible medical expertise, Dr. Mundell also has a remarkable ‘dog-whisperer’ bedside manner. Our dog, usually anxious at clinics, actually calms down under his care. If you’re looking for a veterinary dermatologist who pairs unparalleled medical knowledge with a soothing touch, look no further than Animal Dermatology Service."

"I can’t tell you how much I recommend Dr. Alan Mundell. I learned so much from him in such a short amount of time. I have a golden retriever that has struggled with severe allergies since the day we brought him home. I’ve lost track of how many vets we’ve been to and, until I went to Animal Dermatology Services, I thought I’d never find the answers I was looking for. They’re a wealth of knowledge and I truly believe they have your animals best interest at heart, unlike most of the money grabbing vets out there. If you’re feeling defeated and just don’t know what to do anymore, please consider spending the money and seeing this doctor. You’ll be so glad you did. Also, if I’ve learned anything as a dog owner, it’s to get pet insurance as soon as you bring your pup home. I was on the fence initially, but it’s one of the best decisions I’ve ever made. Be sure to do your research and pick the right one though. We went with Trupanion and they’re great. Other insurances can cap out after a certain amount of claims. You’ll spend a bit extra compared to other insurance companies, but I’m telling you you’ll be glad you did as most pets will need it at some point in their life."

"Life savers. Have been absolutely wonderful in helping me with my German Shepherd. Hasn't been a quick fix but they are very supportive and we are making progress. Highly recommend."

"Short version: Dr. Mundell does know what he is doing but be prepared for him to not allow you to talk and be prepared for abrasive and rude customer service. Details: Dr. Mundell is obviously very knowledgeable and experienced in the field. Because of that, the treatment is good and maybe worth seeking. However, the very first time meeting him, I had the feeling that Dr. Mundell had already come up with a diagnosis and treatment plan. While effective, he talked over me a great deal and I was not able to share all of my dogs history concerning the issue which left me a bit unsatisfied. In terms of customer service, I repeatedly encountered a very abrasive, bordering on rude and condescending attitude from one of the receptionists. A recent phone call prompted this review. I am not sure if she had a bad day personally and was bringing that to work but again, the (incorrect) anticipation of what I was going to say and overall being quite rude, well it was an unpleasant encounter and is making me now question continuing with them."