VCA Battle Ground Animal Hospital

"Our experiences with the veterinarians and staff at VCA were always very positive. They were always there when we needed them. Our little guy, Guapo, was 16 years old and sick. They helped us keep him a little longer. Unfortunately, we had to put him to sleep yesterday. Again the Dr. And staff were so kind and compassionate during one of the hardest times of our lives. I wanted to make sure that I let anyone who is looking for a kind, compassionate and professional veterinarian know that Vca is the one."

"My family found an abandoned kitten and took it in to get tests done to make sure it was okay. The kitten was diagnosed with ringworm. We paid for the test multiple times to confirm that she still had ringworm ($200 each time) and bought medicine for her to hopefully get rid of it. In between this time my family was given the kitten to now take care of. (A state away) She didn’t appear to be exhibiting signs of suffering from the skin condition so after her last dose a few weeks ago we didn’t refill. My toddler now has ringworm from the kitten. I called local vets in Oregon to set up an appointment to get her medicine. The soonest appointment we could get was over 2 weeks away. I am worried my other child and pet will get ringworm so I contacted VCA Battleground to get her another dose of medicine so she can heal quicker (still keeping the appointment in Oregon so we can get any additional vaccines) at first they seemed willing and got her updated weight over the phone. Dr. Krage decided to not refill the prescription despite knowing she still actively had ringworm and is around small children. I am so disappointed in this clinic who claims to care about animals to deny refilling a prescription because they said she’d need to be seen AGAIN. (Another $200 test I’m sure!) We cannot take her up to Washington to get her seen so their best idea is to force her to wait over two weeks for an appointment in Oregon while she is actively around my kids and other pet. Shame on this vet. The receptionists were very helpful and kind. But I recommend avoiding Dr. Krage because there is a clear lack of care for animals well being when she makes the decisions. I want to also call out (because the receptionist mentioned that their call wasn’t returned earlier this month after shadow was given to us) that my grandma and great aunt are suffering from Alzheimer’s and in between hospital visits and getting placed into homes - my family wasn’t able to follow up sooner. Life happens and we were busy taking care of family who needed help. The kitten seemed to be better but clearly isn’t and is now infecting my toddler. You’re better off going to a different vet or specifically asking for someone who isn’t Dr. Krage. To be especially clear: VCA knows this kitten still has ringworm. WE know she has ringworm. When we wait 2 weeks to take her to this new vet they are likely going to charge us another $200 to diagnose what we and this clinic already know. Merry Christmas to us and our sick kitten!"

"I don’t know what’s with this year and my cats but boy have I had to lean on the VCA a lot. Whether it’s routine vaccines, a senior check up or a small/medium crisis the team at VCA battleground has been incredible. I’ve seen four of their Veterinarians and all of them have been top notch. The techs (Heather rocks!) are SUPER friendly and they make it feel like you are being listened to, and the people up front? EVEN BETTER. Andy and Kim team are an absolute delight and make sure to help as much as they can when you call. Highly recommend this battleground team. From a pet parent with 6 cats who mean the absolute world to me, I trust these folks infinitely."

"Larz loves his Dr and all the Techs . Larz is a special case . We recused him from a puppy farm being done in a homeless camp. As he’s aged his problems are becoming more clear. He suffers from horrible allergies and needs to be on a special diet. We’re so happy we have this clinic only two blocks from our home an offer an amazing pet plan we can afford so our sweet boy can have a good start in this world he was almost denied."