Safeway Pharmacy

"I thought it would be better than the last Safeway I was going through! But there all the same I guess! They must just hire anyone there, im gunna have to switch to somewhere else i guess! I would rate this place below a zero if I could and all the other Safeway pharmacy locations."

"First time using this pharmacy today. I share this to be constructive not critical. This is a classic “you never know what someone’s been thru” moment that hopefully your techs can learn from. I showed up 5 minutes before close and the tech at the register was rude. I didn’t say anything, just let it go. But I was late because I’ve been on the road since 6:30 this morning, which began with a call from my son who totaled his car in Hockinson this morning on his way to work after hitting a big ice patch after this week’s major ice storm. Even I was sliding around after knowing he’d wrecked. Fortunately he wasn’t hurt horribly and survived, but I had to pick him up, get him to my wife so she could take him to the ER, then I needed to go back to his car to wait for the tow truck which took a while. Then went home to check on 3 other kids, then went to the ER to see how my son was, then to 2 grocery stores to get food near the hospital in central Vancouver and groceries to take to my kids at home. After all that, it was unfortunately 4:25pm with a careful drive into Battle Ground before a 5pm pharmacy close (writing this at 5:15p). And unfortunately my daughter needed this critical pulmonary medication due to her heart disease, so waiting another day or two would not be good and might also require an additional wait if the med went back on the shelf. I get the frustration with a line of customers 5 minutes before closing. But please know … you ALSO don’t know what’s happened in someone’s day."

"Anytime I've had an appointment they've been prompt, efficient and friendly. Never used any services beyond vaccinations however."

"If I could rate a zero I would. Each time I come they say they never get our prescription faxed. It takes days to get anything prescribed from them. When my prescription was filled they didn’t have enough to fill it. Said I would have to come back to get more as it needs ordered. I had been in 3 times in a week asking for my prescription that the doctor sent that they continued to say they didn’t receive. They got my Name misspelled on my prescription and my date of birth wrong and my address wrong. They wouldn’t give me a fax number when I asked what is the best fax number for the doctor to fax to since they continued to say they didn’t receive it. Very unprofessional staff. Giggling and laughing over the phone and in person very rude. Worst experience I’ve had. They did this to my husband as well."

"Did not notify me of my medication. Went on full withdrawal, did not sleep for a week (meaning literally zero sleep hours for 168 hours), and was reluctant in fixing it. The manager never followed up with me when I complained. (This isn't messing up an order at McDonald's, this is serious psych medication we are talking about!) Go to Walgreens if you can or any other one in town."