Merchants Acceptance Corporation

"I have had great experience with Vladimir and his customer service. I received a late notice that I was able to called and get resolved within 5min. He was also able to inform me of my current balance and about a credit I had on my account that I didn’t know about! Very helpful!"

"Spoke with Mario he advised me that I was one payment behind which I wasn’t aware of. I changed jobs and pay dates changed and I forgot to notify them. He was very understanding and helped me change my payment dates and even waived the fee for processing the phone payment and refunded the returned check fee. Thank you for your help and for being so kind Mario. Times are very hard for everyone it seems these days. It’s nice to know people still care. Thank you Mario. Diane DeAnda"

"Spoke with George to pay off my loan. He was very courteous and professional. My only gripe is the website and not being able to setup auto payments. I was told I would be able to do it online and for the life of the loan I never was able to get it set up. I also don't like that I have to call customer service to look at credit karma to see my payment balance."

"So I have been paying faithfully on this account for over 2 years and have never been late or missed a payment. I needed a little help this month and asked for a deferment of 1 payment, so I wouldn't get behind and they told me because I had made all my payments perfectly that I did not qualify. The best they could do was offer me a 27.00 break. Yea and people wonder why so many people are in the hole right now, it's because companies like them won't help out ANYONE. I WILL NEVER USE THIS COMPANY AGAIN!!!!"

"Ivan was professional and very courteous! He took care of me in timely matter and had a great build of rapport. It felt good speaking with a customer service representative who was interpersonal and not transactional! Thank you Ivan for your service and i hope you have a wonderful new year ahead. Ivan deserves to be in management based on how well he deliver excellence for merchants clients!"