Cash America Pawn,

7241 South Tacoma Way, Tacoma, WA 98409

"Horrible place, refuses to let me pawn something for my mother because she has PTSD and can’t leave the house without a panic attack and the staff were very rude and would not not listen to a word I was saying and just ignored me when I tried to explain."

"Went during normal business hours, I attempted to walk through the door, no-go. I called and politely asked if they were open and asked if there was a trick to opening the door and was told there's a doorbell like I was the most ignorant human in the planet, even though there's no signage posted referencing the doorbell, then hung up on. What has customer service come to, I'll take my business elsewhere.."

"I camein the to make and purchase and the I stood there waiting. The employee closest to me was doing nothing but standing there doing nothing and reused to assist me. I said, "excuse me" and he rudely said, "hold on" even though he wasn't doing anything. He would not assist me and then he went and started talking to this black guy that worked there. Needless to say he was very unprofessional."

"I recently tried to pawn my Nintendo switch here at the pawn shop. I wasn't allowed to based on my record and that's fine. However, there's this short round lady with long black hair. I tried to explain what I was doing very nicely and immediately interupts me and says I need your ID card very rudely and then I tried to erase my Nintendo switch and she told me that I can't erase it because it's going to lock something up which is completely wrong. She needs to be completely retrained on how to do customer service and also how to erase devices properly with correct training. Maybe she could be a halfway decent person."

"DO NOT SHOP HERE! They use false advertising, employees are extremely rude (one employee ripped items out of my hands, under his breath saying "you piece of s*it"). Their sign stated "Buy 1 game or movie, Get 1 50% off". When I tried to take part in the sale, they said it does not count towards games that are individually priced, only "bulk" items are part of the sale. First, no where on the sign does it state this. Second, this location doesn't sell bulk items, EVERYTHING is individually priced. When this was pointed out, I was told "that's the point". Meaning they are advertising a fake sale just to get customers into the store."