Pet Door Guys

"Best dog door ever. We purchased the “in the glass” door and it is amazing. We ordered a size large flap/opening for our medium Rottie mix when she was alive and now surprisingly our xl Bullmastiff uses it too and loves it. Very sturdy as they charge through it with toys. It was a process as we live in Canada and had to ship it to a US mailbox service then carefully drive it back home. A local window & door company helped us measure for it before we ordered and I read carefully and watched every video as this is an investment for sure. The local window & door company was here to replace some windows and then installed it for us also at a very reasonable price. Couldn’t be happier with it. We kept our old patio door glass in case we ever move."

"Very cool and unique unit. Well made, well packaged, and fit perfectly."

"If you have zero experience with sliding doors, this is NOT the way to go. Product ordering was confusing because every picture showed a whole door, which is what we wanted, but we got a glass insert that is supposed to fit into our original frame. Therefore, we miss calculated the entire size, wasted $900 and company offered to have us measure again and charge us whole sale, another $600. Some people don't have that kind of money so unfortunately, this customer was not satisfied with original expectations vs product in hand. Not recommended for beginners in ANY way."

"Don't ever measure and order a glass, window and door product and then call a professional installer and expect them to make it fit. Call the professional to do the critical measure first. This is a great product. Don't expect a company to take back a product that they custom made for you that will fit no other opening. I've installed this product flawlessly. It is the safest pet door on the market and you aren't giving up any opening space for the people in the house."

"Warning! Don't buy this door! We got a puppy a little while ago and knew we'd need a bigger pet door for her eventually. We started shopping around and checking prices. In finding this Pet Door Guys sliding glass door option we thought it might be a good fit. We contacted them and got a sales person named Alby Allen, he instructed us how to measure to get a price quote. We thought about it and compared to our other options, ultimately we settled on this sliding glass door. There was a long wait, we had to follow up multiple times checking on our order. After the door arrived we contacted some glass installers to price the installation, at this point we learned the door is the wrong size. They reclaimed the door, and say to fix this we must buy another new door at almost full price. Now we're stuck, no door, and no refund. Seemed like a good product and fitting for us, but these people are scammers! Don't make the mistake we did. Don't buy this door!"