Petco 809 Northeast 45th Street, Seattle, WA 98105

"We are bringing home our first puppy in a couple of days and were feeling overwhelmed. Josh B., the general manager, really went above and beyond to help us through the process of buying all the necessities. He spent nearly an hour walking through options with us, while being very upfront with what we needed versus we were just frills/marketing. We felt empowered with the information Josh gave us, rather than feeling sold to. Now our puppy has all the stuff it needs for a great start!"

"Petco has a great grooming department, and we’re especially grateful for Tabby who has been grooming our temperamental and reactive poodle for more than a year now. She’s the only person who is able to work well with our dog and who we trust fully! Since Tabby started working with our dog, our dog has gotten a lot less sensitive about her paws"

"Went here for the first time to get my cat some food and litter. They had the largest size litter I've seen and at a significant discount. Excellent variety of cat food, all sorts of brands and styles. The staff was super helpful, personable, and seemed to actually take a genuine interest in me and my cat. I'm usually leery of rewards programs that cost money - but the helpfulness and welcoming attitude of Oddity and Ian sold me on the Vital Care Premium program almost instantly. Considering the benefits you get on items your animal is going to need it's whole life (litter, food, etc) provided you're OK being somewhat brand loyal to a store, it's worth it. But yeah, this isn't even the closest pet shop to my home, but the care I received yesterday - I really felt like they went above and beyond to show me the benefits of the program and what services their store offered to me. I will absolutely be back again, and not just for the program - the people (Oddity and Ian) seemed to genuinely love helping out in a way that I'm frankly not accustomed to. And even more, they were helping other customers quickly, juggling to managing online pick ups...yeah, it was great. It takes a lot to actually write a review about a place but it was so remarkable I just had to say something! Give them raises. Not just COLAs, like, actual raises! They've earned my business as a repeat customer and brought a warmth to Petco I don't typically associate with a large chain."

"Very misleading prices. I picked something from this bin. The register rings up to not be $5. And the store associate insisted me to pay the original price even though I showed him where I picked it. Honestly nbd so I just returned it. Maybe stop running fake sale/promotion?"

"Typical pet store with groomers and a clinic attached. Staff has been 50/50 some employees are helpful and nice, others seem they would rather not be there. Groomers have done great jobs with my dogs and have been helpful in furthering my kiddos education on the importance of brushing and hair care of a doodle. Parking there is rough and extremely limited but they do have an explanation at the counter on how to get free parking at the lot across the street so possibly call ahead for that information."