The Pet Brigade

"This was our pups’ first time being boarded and we are glad they stayed at The Pet Brigade. They were both taken care of very well, and their medical needs attended to. I received updates and their photos were posted on FB, which was so reassuring. The staff at JBLM has been great. Kevin and Karl will be back!"

"I want to start by saying the staff was very friendly. This is not an attack on anyone’s character rather a complaint about services provided. I asked for a simple trim on my golden. He got shaved. Literally unevenly shaved on his chest, stomach, and elbows. I asked for his paw pads to be cut out and it was half done. His ears were supposed to be cleaned, they are still dirty. He came back to me half wet and smelling like wet dog, not shampoo. I have never had such a bad grooming experience. And it was $85. One ear is cut way too close while the other is stringy. I feel like zero effort was put forth and it’s more of a “let’s get this over with.” My biggest complaint of all is I asked for his nails to be drimeled.. they were cut and cut VERY short. I am so completely upset."

"The Pet Brigade always takes care of my dog like he is their own! They send me pictures and call when needed. I just can’t thank them enough for taking care of him. I’m so lucky to have this resource and the wonderful people that work there. And here is a photo of him they sent!"

"This place is awesome! Being away from home we love having somewhere where we feel comfortable and happy leaving Zeus because he loves being there! Boarding at the pet brigade has been really awesome- Zeus has a safe personal space where he can be around other pups comfortably, he goes to cute “paw-ties”, a quick and safe nail trim (he likes to crocodile roll and is sensitive about his feet) and comes home and snoozes for the next couple of days! We’ve boarded him here a handful of times! The team at the pet brigade has been awesome in making sure Zeus is comfy and posts the best pictures on their socials so we can keep up with him while we’re away. 10/10 facility and team!"

"Pet Brigade was the best dog boarding solution for Binks and I, we've never been separated since he was given to me. Four days before I had to travel for a family emergency out of the country, I found out all the requirements needed so my fur baby could travel. Couldn't find boarding! I turned to Pet Brigade, filed out all the paperwork, and the Monday morning call was the smoothest thing out of my trip. They gave me peace of mind and told me they would be expecting his arrival. It turns out I was early for 1 day and still there was no problem and they were kind. I remember saying: He's an anxious dog. Someone came, he immediately made friends with and totally forgot about me. He just wanted to go play. And play he did. He was well taken care of. He had fun. Taco tuesday? Ice Cream Social? I called and was told he was making friends with the Golden Retrievers (he has a thing for them,lol). I even got a report card full of little stars, yeah the stars they give you for good behavior in elementary. We are talking about my labradoodle, good behavior, really? Someone had fun. Pick up was not easy because my plane got delayed and I had to travel from Vancouver, B.C. Never heard a complain. All ladies were wonderful, the check out process was fast and convenient. The level of care and love for All animals, not just dogs, but cats too can be appreciated when you look at the gallery of pictures. I swear I could see a dog or two who are smiling! This is truly a home away from home. Pet Brigade was a pet resort for my labradoodle. He was happy to see me, of course, but he came back calm and happy, and not at all anxious. Our experience has been top notch and I highly recommend the Pet Brigade."