Jared 10200 Northeast Cornell Road, Hillsboro, OR 97124

"Very professional and cordial customer service from the second I entered the store! I needed my Movado and husband’s Seiko watch batteries to be replaced. Normal procedure requires 2 days drop off. My husband’s, the gasket for his watch needed to be replaced and recommended to be properly serviced and sealed at Seiko Factory for proper repair/replacement for pressure leaks etc. So, as I was working on the required documents, the manager was very considerate having few minutes to spare, he offered replace my battery! I leave on a flight in less than 24 hrs, and thought I was going to fly feeling naked without wearing my watch! (most ppl know what I’m talking about;) ) Wish I’ve gotten his name! Overall, with my gabbing … my first visit and impression was an outstanding experience and I would recommend the business! Mahalos Nui Loa!"

"Terrible workmanship. I brought in a bracelet whose tiny clasp was a little loose, and the bracelet was slightly bent (originally it was oval). I had asked for both the problems to be fixed, and also explicitly asked that if they replace the clasp I'd like to have the old one back. When I went in to collect the "repaired" bracelet, it was still bent and misshapen. The clasp that they put was humongous and was looking extremely out of place on the intricate bracelet. They had even thrown away the original clasp despite my instructions earlier not to. The sales person who was attending to me tried to downplay the issue of the still misshapen bracelet by saying she would not have noticed the bent shape (as if not noticing such obvious flaws in your product is a desirable trait you'd want in a jewelry shop professional). End result : The bracelet I received was in an overall worse condition than when I had brought it in. I could have simply put a tiny drop of glue to fix my loose original clasp and made it work. Their goldsmiths have no sense of beauty, skill or intricate repair-work. I'd urge you to get your jewelry repaired elsewhere if you want professionalism and skilled workers."

"Donna was absolutely amazing with helping me pick out the engagement ring. She made me feel very comfortable and helped me pick out the perfect ring! I couldn’t ask for a better experience. Thank you Donna!"

"I was so impressed with Emily and her kind nature. My day did not go as planned and I showed up 10 minutes before closing to get our rings cleaned. Not only did she smile and say “we can do that” but she also made sure our cleanings would be done before we left town at 11 am the next morning. Reason #127865234 I keep coming back to David and his crew. The sign may say Jareds, but to me it's the personal touch that David and his team always treat their customers."

"I loved the customer service and quality. BUT was very disappointed when my fiancés ring sat there 3 extra days because We never received an email, text or phone call letting us know that it was ready for pickup. Luckily I called to check on it. Then was told that it’s been ready for days. Other than that, the experience has been great."