PetSmart 12375 Southwest Walker Road, Beaverton, OR 97005

"Brought a rescue kitty in to get checked out and the vet stood back and only inspected her teeth for an age...not to mention..she was rude about it. Pointed out to her an injury and she ignored it as well as didn't inspect it. The injury was abscessed two days later and I had to take her back... 400.00 and the vet...she was unprofessional and rude."

"I brought a training client there for pet store training and socializing of her puppy and mine. The store is an excellent place to do this! The employees were friendly, store was clean, it was a very positive experience. We got some chicken dog chews on the way out and the dogs LOVED them."

"Went into this store looking for a Xmas gift for what we will call our Grandpets. Parking was easy and as soon as you walk in you are greeted. Store and all aisles were clean and the store didn't smell like hay. Went early so not a lot of employees to ask if we needed help, but after finding what we needed they made sure that the employees were there to give you a fast and speedy checkout. Customer service was very friendly at the cashier hence my 5 star. They let us know about sales and explained what we were purchasing. Definitely would come here again."

"The only reason I am giving a 2 star is because the manager was friendly, otherwise it would be 1 star. The start of the experience was an unfriendly and short associate employee who clearly did not want to be there and was using their cell phone. The fish aquariums were clearly not being taken care of. Deceased fish, algae, moss, tags not under correct tanks so its hard to tell pricing. The cost of fish at this location is way too much considering how these fish are being kept and risking spread of disease to any other fish in the tank they are brought home to or ending up with a deceased fish purchased from here. I was told they are short staffed as a reasoning for the fish and tanks being kept in this condition. Upper management and the company needs to either have less fish in this store or they need to hire adequate staffing to care for them properly. Hopefully these issues are fixed soon. I would not recommend this location."