XGS - Portland

"I can't say enough good things about this company. We had a huge shipment come in that had to be transported to a storage unit, not a service typically provided by Xpress Global. Chris, the driver, went out of his way to help us and took considerable time dragging 6 huge pallets from the truck into the unit. He was unbelievably nice and helpful throughout the whole process. Anyone else would have probably lost their sh$%&* at some point (pallets got stuck, access was ridiculously difficult and a multitude of other hurdles presented when we tried to move everything to where it was supposed to go). The whole experience was just great. Until the shipment arrived at this company's location we were dealing with bad communication and just overall unprofessional people and were getting extremely nervous. Once Xpress Global received the goods everything went like clockwork. Dean was so helpful when it came to organizing the delivery and went through everything with us step by step. I would highly recommend these guys. Very professional and friendly service."

"Went to pick up a pallet of bikes in my pickup truck on a Wednesday in December at noon since they did not deliver to western Washington County soon enough for my need. The wait for the office was very short (no line), and the forklift was ready to load the truck in less than 5 minutes. The pallet was stacked very high, and the forklift operator spent 15-20 minutes making sure it fit, and helping me re-pack the load so it was not so top heavy. I very much appreciate his help. I had a great experience here."

"Very sloooooow service. Two hours just picking up materials. Have been here several times. Same story (. We are picking up materials from other suppliers, spent there 30 -40 min at most. Management should address this issue. Looks like business is going pretty well, they even don’t have to care about there customers. Nobody cares."

"Longest wait times in the universe of all warehouses. Plan to spend at least 2 hours to pick up some boxes of materials. It would be quicker for me to walk in there and hand load directly from the racks. Why have forklift drivers then?"

"Employees are very friendly, but it takes average about 45 min to get pallet of material. Office people are ussualy quick, but not enought forklift people and huge lines. Last time it was a record, took me 1:45 to get my pallet."