Al'ta Counseling & Testing 1712 6th Avenue, Tacoma, WA 98405

"This place is amazing. Don't let the location put you off. The receptionist is awesome. Very kind, communicative and funny. Her lil puppy is the cutest, too! I had Kenny for my counselor, and he did not disappoint. He listened to what I had to say, and didn't make me feel rushed or unheard. I look forward to my time here. Thank you!"

"Alta really cares about the people who come here, I gave birth 11/19/2022 and started Alta December 2022. Since starting my family has had some medical problems one after the other most recently my 3month old had to have surgery. The staff at Alta has been so supportive, understanding & kind. I’m extremely glad this is where I came for treatment, you really can tell they truly care about the people who come here."

"Cris , Sean and Duane and the entire staff are amazing . Great skills ,great advice , caring counsel . They set you up for success . I can’t say enough about these great people . Look no further for counseling and treatment . These folks truly treat you with Dignity and respect I highly Recommend!!"

"PLEASE THINK ABOUT GIVING THEM ANY OF YOUR HARD EARNED MONEY, or even think of going to treatment with them! I was recommended weekly groups for 3 months, than monthly monitoring for 3 months. I paid cash, missed one group one time and got Covid the month I was suppose to graduate. Going in thinking I was done with treatment I was told that I needed to go back to weekly monitoring and basically do the whole program over again, after I had worked so hard to get to the point I was at with my sobriety. Each time I was told something different by staff members. The lady who runs Alta is very rude and thinks she’s better than others all though she is a recovering addict her self. She talks to people with no respect and had a very shallow personality! I had bit my tongue the whole entire time I was in treatment and decided to deal with one of the counselors there who actually care about their clients. I didn’t turn in my Covid test because I was never told to, was just told to call when I felt better for my last 1x1! I stormed out angry which probably wasn’t the best of ideas but when you work so hard the finally get somewhere after years of trying and your just thrown back to Square 1 who isn’t going to be upset. I have mental health issues, I felt myself getting angry so I got out and said “idiots” as walking out. Wasn’t directed to anyone. Rhonda the director discharged me saying I wasn’t compliant with treatment? If I wasn’t compliant why was I about to graduate. She never reached out once and told me that I needed to make it in for a meeting and Ua for my last month of treatment. I have now reached out to attorney and the health department because I didn’t even know where to begin because she is the director she said no one is higher than her. Upon reading my discharge paperwork I see that she had thrown her own lies in! How did she give me a monthly report when I wasn’t even doing my 1x1. She has a vendetta out for me and if it costs me 20,000 to prove this treatment facility is wrong I will do it!"

"I have yet to have the chance to experience this wonderful facility, due to the fact that I live outside of the county. However, I reached out to Al'Ta with questions regarding a hair test that i had done in the city where I live, because I knew that they did not follow proper protocol, but I wanted a professionals opinion, and to find a place that I could retest out of town. I received a very quick response to my email from a gentleman named Chris. I instantly felt very relieved and comfortable speaking to Chris. He was willing to answer my question free of charge, and without me being an actual patient at this facility yet. Chris has shown me compassion and showed me that he genuinely wanted to help me during this rough time that i am going through. The respect and wonderful vibes I have got from just exchanging a few emails has me completely sold on driving 3 hours just to retest at Al'ta. That should say a lot .I have reached out to what seems like at least 100 different businesses ,and Al'Ta has been the only one to show genuine care, and concern and desire to help people. What an awesome place."