The Fitness Outlet 6409 Tacoma Mall Boulevard, Tacoma, WA 98409

"Our new elliptical was having some issues and Packy, the manager, was helpful in getting it replaced instead of trying to fix it."

"Packy is the man, he's been in the industry for years and has a wealth of experience and knowledge to share. He's been very helpful not only with choosing exercise equipment but also making recommendations for other cool things around town for a newcomer like myself."

"I wanted to take a moment and comment on the wonderful customer service I was given by Packy today! His knowledge about the equipment, his professionalism towards all the questions I had made for a very pleasant visit! I will definitely be back!"

"So far so good! I received it within a reasonable time and it was not damaged, but that would have been on the carrier. The cost is reasonable, my only gripe would be some sort of free app instead of having to pay for a membership, but the hardware itself has been great! I love my row machine, and who would have thought you could do a HIIT routine on it, and actually sweat. It was pretty easy to put together, as long as you have the patience. I did have to ask for help at one point but that was the last leg and only because it's heavy to stand upright. I would definitely recommend The Fitness Outlet, they are local (in this country) and they didn't screw around. Last place I tried to buy a product from online, it took 2 months and they never scheduled it to ship so I just cancelled. It's tough doing online purchases but this one was smooth and hassle-free. I love that it stands up for space in an apt!!"

"I bought a nice elliptical machine from The Fitness Outlet. There was no problem at all. It was delivered for free halfway across the country from them and at as good of a price as I was able to find. I am very happy with the product and with The Fitness Outlet too! I would not hesitate to do business with them again."