7-Eleven

"New cashier is rude and disrespectful, other girl is much better. Had a hand written note to say they were closed but the doors were unlocked and employees were present, lady hollered across the store at me instead of walking over to explain. Unacceptable. I go here every morning for breakfast and ha e had the same lady grunt at me, clear her throat and tap on the screen repeatedly, and similar rude things. Just because I don't like to talk first thing in the morning when I get my coffee???"

"Tina is awful and she obviously hates her job so do us customers a favors and let her grumpy not wanting to work go."

"Sales associate Tina is awful and is going to chase customers away. Long long time customer here and if she's working I won't go back. She threw my change at my because she was mad I had a second transaction. She told me I had to do it all in one. When I've never done it before she was telling customers to go get this to riing up ect. Shes bad for business I'm telling you. She can't stand properly and never should she throw things at customers. She doesn't need a csr job."

"I saw the attached sign and figured I'd stop in and take advantage of the deal. Once I finished filling up my drink and making my hot dog I got to the checkout and the total came up to $3.50! When I asked the cashier she told me there was $1.50 in tax that was bringing it from $2 to $3.50. What?! I tried to press her on it, but was told to pound sand. I ended up leaving without a hot dog or a drink. 0/10 Not Recommended"

"As I walk into the shop today (04/07/2021 at approximately 11:15 till 11:23 am), I noticed that there was a few people in there just browsing around for potential purchases including myself. I also noticed 2 employees (maybe one was a manager, I don't know, but he did disappear into the back office for some time and never came back out for the remainder of my visit to the store, so who knows?), One of which continued to stand in place and off to the side of another cashier who was already working and trying to get customers through. During this time, he continued to stand there and watch the other cashier work while doing nothing as there was already a line of people formed behind me. It was only when I had finally reached the cash registers (where the other person was diligently working), that he chose to start servicing the customers that was already behind me in an attempt to alleviate the volume of customers that the woman herself was already serving. While he was standing off to the side, he looked right at me and at the other customers in line and doing nothing about the situation, and all I could think of in my head was to ask why is he not helping when he appeared perfectly capable of doing so? And when he took the cash register to help the customers behind me, it would appear that my assumption of him and his training was correct, but I'm still stumped as to why he just stood there watching the scene as it was unfolding and choosing to do nothing. Don't get me wrong, I love 7-Eleven as much as the next guy, and I don't mind any of the stores operating the way they do, but it just seems odd to me because that has never been an occurrence at any of the stores except for this one today. At this particular location, I have witnessed this similar occurrence on a few other occasions, but this is the first time I'm speaking on it here, and this was actually the most irritating instance of the previous similar visits which I've paid to the store over the last 6 months. My advice: if somebody isn't trained to be on the cash register, then having them work behind the counter is probably not a good idea because he's giving the impression that he does know how to operate the cash register and is just too lazy to take action when needed. Even if there's only one other guy in line and he's standing around doing nothing, maybe take decisive action to get that customer served so that the customer can be on their way a little faster is definitely a good idea to start considering. If they aren't qualified to run a cash register, then train them, or if you need him or her to do something as an employee, then figure out something for them to do so that they're not giving any illusions to people that they're just standing around doing nothing, because that type of display is irritating especially to guys like me who have to work for a living and don't get to just stand around waiting for work to happen. At my job, we get yelled at for it and we get told if we aren't looking for work they'll send us home, and if we do that enough times we'll get wrote up and fired for it."