Walgreens Pharmacy 515 Mount Hood Street, The Dalles, OR 97058

"The people here are always so helpful & understanding. Even when I was having an rough day & was upset about my RX not being ready. She took the time to ask if I was OK, then went out of her way to make sure my RX was filled before I ran out. Then APOLOGIZED to me!!! The people are why I never change pharmacies!"

"I called to change my prescriptions over to this pharmacy on a Tuesday morning. The woman who answered the phone after a 18 minute wait was rude and hung up on me. She said the pharmacy I was trying to transfer my prescriptions from didnt exist.I tried to spell it for her and she cut me off and said " I know how to spell High School" as I tried to explain it was not the traditional spelling and perhaps that was the issue with locating it she disconnected me. I will not be transferring my prescriptions there. My sons partner works as a pharmaceutical tech in another city, at a Walgreens loves her job and is dedicated as a student becoming a pharmacist I feel my experience is location specific."

"I would give zero stars if possible. I've never seen such an unprofessional pharmacy. I'm not sure if I caught them on a bad day or what the situation may have been, but I was laughed at when asking very valid availability questions about prescribed medications by one of their older technicians after she'd told me they were completely out of a common pain med for my wife that had just been through a C-section, I was angrily told that they were closing after waiting in line for well over an hour and caught massive amounts of attitude when I politely asked if that meant I'd have to come back the next day (I didn't have a problem with coming back next day), and I was treated terribly through the process as if I were the dumbest customer she'd met. It ensured that I will never be back. The pharmacist herself was very polite but the tech I met very obviously needs re-training in how to speak with people in a professional manner. I suggest starting in kindergarten. Rite Aid in The Dalles has been head and shoulders above these clowns in every way."

"So drive thru pharmacy....if someone is going to be in line 15 to 20 minutes at drive thru, have them pull ahead or pull back around...if your customers are trying to pick up quick during lunch breaks or before work you are causing their frustration. You have 2 lanes there."

"Used to be good service. Last visit the pharmacist was impolite to 3 customer in a row. Good customer service is very important to me. At one visit my 94 y/o step dad brought in a prescription, they said 10 minute wait. It was 45. He had severe back problems and had difficulty walking, let alone sitting in those hard chairs for 46 minutes. Plus long waits at drive through."