Solana Apartments

"The manager is very nice and super responsive! The neighborhood is quiet and conveniently located. I’ve renewed my lease a couple of times because of the location and wonderful staff"

"Overpriced, Infested with Cockroaches, Poor Management. My experience at Solana Apartments was a complete nightmare. The prices they charge are outrageous for what you get. The place is filthy and poorly maintained. To make matters worse, there is a severe cockroach infestation throughout the complex. The management is unresponsive and unprofessional, ignoring maintenance requests and leaving tenants to deal with crumbling apartments. Save yourself the headache and find a better place to live."

"We have resided in this apartment complex for more than 2 years, and unfortunately, our experience has been unsatisfactory. One of the main issues we encountered here was the presence of cockroaches in our (and at least 3 other units we are aware of). It came to our attention that some residents had seen cockroaches a year before we moved in. During our first year, we didn't experience any cockroach problems. However, in the second year, they began to appear. Initially, we didn't consider it a significant concern and promptly informed the management on two occasions. Regrettably, the management didn't take the matter seriously, and despite our repeated follow-ups, it took them over two months to arrange for a pest control company to visit our unit. Even then, the effectiveness of their treatment was questionable, as they simply sprayed a minimal amount of a weak liquid around the house, yielding no tangible results. This cycle repeated itself twice, with the second attempt showing marginal improvement but ultimately proving ineffective. As it stands now, cockroaches have infested our living space everywhere, and despite our efforts, including traps and poisons, their population continues to multiply at an alarming rate. When we requested to terminate our lease due to the ongoing issue, the manager refused and instead offered us another apartment. However, we were taken aback when she demanded an $400 increase in rent if we move to the clean unit. More annoying, instead of acknowledging the severity of the cockroach problem, she seemed disinterested and dismissive, repeatedly asking us what we expected her to do and even questioning the absence of cockroaches during our first year of tenancy. Another area of concern, especially for individuals with disabilities, is the parking situation. Out of the three designated disabled parking spots, only one is genuinely accessible. In one instance, when we parked in one of those spots, the regular occupant of that spot intentionally blocked our car, resulting in us missing an important doctor's appointment for our son. The individual callously asserted that it was 'their space.' In the second occasion, we parked in another spot, only to have the manager's associate knock at our door aggressively, instructing us to move our vehicle since it was “reserved”."

"Just moved to Solana from downtown, it's an amazing place. Kirsten and the staff are vary respectful, have great communication, and get the job done. The apartments are nice and are clean before move in, the community here is friendly and vary courteous!"

"I lived in Solana Apartment for a year and would’ve lived longer if not family circumstances. Management is fantastic! Manager Kirsten is always on top of things taking care of tenants like their her own family. Maintenance is great, always on site, cleaning, fixing, helping. My special thanks to Nikolai, helped me more then I could’ve asked for. What a great, warm and welcoming place! Would recommend to my friends and family."