Bellevue Consignment - Furniture & Decor

"Great selection of furniture. Everyone here is awesome. They were really kind and helpful. Brought our new couch out to the car and figured out how we could make it work to leave with it the day we got it."

"Beware of rude, irresponsible, and dishonest staff here. I purchased a cabinet with glass panels from them. When loading it onto our truck on 2/29/24 around 11:15 am, the staff with a cap who was carrying it out from the store with a dolly dropped the upper part of the cabinet, which resulted in a piece of glass being broken and wood parts chipped. The staff acted like nothing has happened. When confronted with the responsibility, he shrugged it off with the following responses: 1. "It's fine, you can just glue that back together with glass glue" 2. "We take no responsibility if it's out of our door." (I pointed out that the location of the incident was still at their doorstep) "That's out of our door." 3. "We take responsibility if we were the ones loading and delivering the item. Your friend was loading it with us, so we are not responsible for it" 4. (When asked where his manager is) "I'm the manager" The staff did not show the slightest trace of apologies at any point. Eventually he did agree to provide a refund for the estimated cost of the piece of glass. However, when I checked my account associated with the purchase today, it turned out the refund amount was charged again! The interaction with this single staff has been a completely jarring experience that I could not recommend the business to anyone. It is a shame because everything before that point has been a positive experience--the store has a good selection of inventory, the item we liked was a good bargain, and all the other staff have been friendly and helpful. But when there is a proven risk of them just casually breaking your items after you paid for it and not willing to take any responsibilities, none of those would matter."

"This is my #1 favorite store in Bellevue -- they have the coolest furniture/decor pieces I've ever seen. It's almost like a museum with so many different types of styles and themes. Check this place out before Ikea or the mall stores especially if you want a piece with solid wood or selection. Some of them show signs of use and wear but they are marked down generously for it."

"Just got a couch here. It’s in great condition and is super comfortable. Customer service was great! Such a great place to shop."

"Great store! Staff is super helpful and most of the items looked brand new. Ended up getting a lovely media console here. We will definitely be back."