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Fairfield Inn & Suites by Marriott The Dalles
2014 West 7th Street, The Dalles, Oregon, United States
About the Fairfield Inn & Suites by Marriott The Dalles
Fairfield Inn & Suites by Marriott The Dalles is a comfortable and convenient lodging option situated at 2014 West 7th Street in The Dalles, Oregon, United States. This hotel offers a range of amenities including a complimentary breakfast, free Wi-Fi, a fitness center, and an indoor pool. The rooms are spacious and well-appointed, providing a relaxing environment for guests to unwind after a day of exploring the beautiful surroundings of The Dalles. Whether you are traveling for business or pleasure, Fairfield Inn & Suites by Marriott The Dalles is the perfect choice for your stay in this charming city.
Photos of Fairfield Inn & Suites by Marriott The Dalles
2014 W 7th St, The Dalles, OR 97058, United States
Reviews of Fairfield Inn & Suites by Marriott The Dalles
"My husband and I liked the convenience. Good selection of extras if you forgot something. Friendly service. Roomy too!"
"We really enjoyed how friendly and kind the staff were at the hotel which was important to us as a LGBTQ bi-racial family. The breakfast was good and room was clean. The swimming pool was little but we were the only ones in it. Outside they had a nice fire and open area that was peaceful."
"Of our hundreds of Marriott stays, this was one of the most disappointing. I don't feel that the property should be marketed as a Marriott as it is far below the standard set by others. Below is a detail of the insufficiencies: 1. The inside of the room's window had numerous bugs. This was the first part of the problem-but was likely solvable. The response by the desk was the ultimate problem, however. When I called down, he appeared to be irritated by call. He said he "could try to come up and vacuum them but that was all he could really do." I asked what would occur should that not solve the problem and he indicated that "there wasn't really anything else he could do." I asked about a discount and he said "we could do a small discount" and told me it would be 10%. I said that it was unacceptable and would be asking for further discount. He did come to the room and vacuumed the bugs but made no effort to further open the window to access the bugs beyond where the window would open. Additionally, he continued to appear to be annoyed and offered no other support. Ultimately, this is the most incongruent piece of this issue. Marriott has always had very helpful, sincere employees and this location is miles from that. When I spoke with the morning desk crew, they were more sympathetic but offered no further support. 2. The room smelled. In our last stay at this location I had the same experience and asked for a transfer which did solve the problem. I thought it smelled of body odor, my daughter thought plastic. 3. The sign in the lobby indicates that the property is operated by Escape Lodging-what does this mean? 4. Breakfast has deteriorated from our previous stays at this location. It was tidy enough but seriously lacking in options that aren't wrapped in plastic. 5. The health and beauty items in the room are either absent (all items typically seen on the counter) and those in the shower area are of low quality. 6. There are no USB ports in the rooms. 7. The general tending of the rooms is average and lacks the clean look of Marriott rooms-beds are not nicely made, towels are older and loosely folded, comfort items (pens, tiny notepads, etc) are absent. All of the above are not outside the realm of motel/hotel quality. The problem we have is that the property is marketed as a Marriott but managed at a lower Motel 8 quality AND price. If it were marketed as a Marriott Lite or Marriott Jr. and the price reflected it's offerings, there would not be an unacceptable disconnect for customers. We will not be staying at this location again. Which, is a loss as my husband works in the area and is often in need of lodging."
"Great experience overall, nice pool, in a good location to order food, the 24h exercise area was decent. Had a 24h corner store in the lobby and the place had a nice roomy feel. The bath was a bit too small, and the soap dispensers were empty. But there were disabled appealing rooms and all the staff were friendly and helped out whenever. Also it was extremely pet friendly, more hotels need that, there was a running area for my dogs and we got treats for them . Also pls extend the breakfast time to like 11am please"
"We stayed there on April 15th, 2023 for one night. The hotel is very nice, clean, and comfortable. The room was large, and well kept. The most important thing about this experience was the front desk people we came in contact with. From Riley who I made the reservation with, to Chelsea who checked us out the following day, including Stella, everyone was A+ when it comes to customer service. Everyone was helpful, and went above and beyond to lend a hand, and to make our stay a comfortable one, and a good experience. Breakfast was good, they had a variety of muffins, breads, bagels, waffles, coffee, OJ etc. We were very pleased, and by the way, I hope I've written all of the names correctly. Thank you again, and sorry it took me almost two weeks to do this review."
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