MultiCare Women's Center - Northshore

"I can't say enough about how good my care has been here! I just went through a surgery with Dr. Potts and I have been pleasantly suprised with this facilities responsiveness to messages and any questions I have had along the way. This has not been my experience with a medical center in a very long time. It's so nice to feel cared for and listened to. Truly grateful for an all around positive experience and friendly staff."

"This clinic has seriously gone downhill over the past 2 years. They have yet to replace Dr Maybee so there is only one doctor and one midwife at this location! My previous OB left this clinic and after so many recommendations, I chose to see Sekhon. She was very attentive, supportive, and nice during appointments but be warned… 1. She’s only part time. If you’re not delivering on her day at the hospital you won’t be seeing her at your delivery. Which is fine, except she doesn’t tell you that up front. I found out just days prior to my delivery. After having Dr Maybee who was willing to drive home from her vacation if I went into early labor I was appalled that she was so inflexible. 2. The only DOCTOR in the clinic, Dr Sekhon is chronically unavailable. The only other provider in the clinic is a midwife. Now she is great, but it’s not enough staff at this location. You don’t get very many choices on your appointments because she has a limited schedule and takes on too many patients. I had several appointments rescheduled or canceled which is such a burden when you work full time and have other children that you need to find childcare for. Then PP I had an issue and she said to come back after 2 weeks if it wasn’t better. But 2 weeks later when I tried to get an appointment they said they had no opening with her for several weeks. I refused to see another provider so they said they would talk to her and call me back to schedule. I heard nothing for days. Then Dr Sekhon sent a message that she would call me by end of day. Fast forward 2 weeks and still nothing. I finally got seen but it was with the other provider. 3. Dr Sekhon is not forward. Several times she lied to me. She claimed the hospital moved my planned c section up in time and tried to convince me earlier in the day was better, but then later admitted it was her day off and she didn’t have childcare for the afternoon so she needed to start earlier. Which is fine, just be straight with me. She never once discussed the option of being induced for a VBAC even though I kept telling her I wanted to try vaginally if I went into labor. I only discovered I could do this in her notes after my visit that said she discussed this option with me. It was stressful making a new plan just a day before delivery. Then PP her note shows a full examine on me- describing my breast tissue. She never once looked or felt my breasts at that appointment. This experience was horrible and I will not be returning to this clinic."

"I came here for care during my first pregnancy in 2019. It went really went, I was never overlooked & the office/doctors were organized. I came back for my second pregnancy this year & they have clearly given my doctor to many patients then she can take on working only part time. I’ve been waiting for a call for 3 days now to get a refill on a important medication I’ve been out on. I’ve called every day & have been told I would get a call back that day and nothing… I’m very disappointed with the office & my doctor this time around. She is very in and out & feels like she doesn’t remember her patients very well."

"This clinic is really great. Especially the family planning located upstairs. Everyone is so friendly and their customer service is amazing especially all the ladies at the front desk. I saw Stephanie Benson here as my midwife and I love her! My entire pregnancy and delivery all the way to my 6 week PP check up has been so smooth and reassuring. 10/10."