Franciscan Women's Health Associates at St. Clare 11311 Bridgeport Way Southwest, Lakewood, WA 98499

"If I could I would give them negative stars I always request my prescriptions to be filled I have taken fluoxotine for 4 years and they never refill them and the only time they did is when I had to argue with them on the phone then they tried to put me on other meds and when I got it corrected they hgave me a lower dose than what I was usally taking and I got an IUD in August and I have been having terrible pains in my uterus like labor pains and abnormal bleeding and I have been nauseous and throwing up I tried leaving a message and no one has answered me I'm switching obs I'd rather go to an ob 3 hours away than get mistreated"

"I got my IUD in here. First of all, they don’t have spurs for your feet so I had to use my muscles to keep my legs up the entire time (while in pain). Which meant I couldn’t relax my pelvic floor and control my breathing. Secondly, do your research with this place ahead of time. Many of my friends have told me that the pain getting an IUD can be very similar to labor contractions. I have never had a child, but this experience definitely warranted pain medication. This clinic does not do pain management. Unless you want to endure excruciating pain during your IUD insertion, go somewhere that does pain management. They basically lied to me and told me it wasn’t normal to experience immense pain. When my friends and family have said it’s just as bad as contractions. My aunt who has had two children refuses to get the IUD again bc it was so bad. They really don’t take this seriously here. Additionally, they only told me to take a normal dose of ibuprofen. Planned parenthood recommends 800mg of ibuprofen before the procedure."

"I hate to see the poor reviews on here, because I truly have had a perfect experience with this clinic so far, and I am G1 @ 32wks. I see Jennifer, and have seen Joann a couple of times when Jennifer is out. Jennifer is just the best, she makes me feel understood, and I always leave feeling that my needs and wants are met. I hate to see that it bothers people being encouraged by their provider to get the COVAX, because although I have made the personal decision to not get it until after I give birth, I understand that as a provider Jennifer is just doing her job by encouraging me to get it- at every appointment. I would encourage patients to understand their obligation to suggest the vaccine, as it is recommended by the American Board of Obstetrics and Gynecology as well as the Society for Maternal-Fetal Medicine. I also would like to note that it is a standard of care to not get an ultrasound until the dating ultrasound, unless otherwise needed for genetic screening, or provider preference, so if you get a first trimester ultrasound consider it a privilege as it is not a requirement! I work at another OB/GYN department that is not a part of CHI Franciscan, and our patients first ultrasound is at 19-22wks. Please show grace to your healthcare workers during this tough time with COVID, and try to understand that ultimately they are doing what is best for you and the safety of the community they serve. :)"

"I came here for an annual exam & pap smear. The doctor listened to me, asked questions, ran some labs, and referred me to their Endocrinology department when some issues were discovered. They followed up with me via phone calls and MyChart messages. I'm very happy with the care I received. The staff was all friendly and caring, I'll be back again."

"Joann is awful. Never refills my prescriptions for me, I've had vitamin D deficiency my whole pregnancy & she wouldn't prescribe anything or check my levels until I was half way through my pregnancy. She's rude and judgemental. I'm going back to my old OB who's almost an hour away but worth it! I wouldn't trust her with my babies life & I will not have her deliver my baby or be involved any further in my pregnancy. The receptionist and nurses are awesome. I've never met the other providers but Joann should have her dang medical license revoked. She's an awful uninvolved doctor. I wish I didn't waste half my pregnancy with her neglectful acts."