Holiday Inn Express & Suites Vancouver Mall/Portland Area, an IHG Hotel

"I've had my Lineman staying in this hotel for a few days because there is a winter storm going on and there are lots of power outages. We have been getting on average of 20 rooms a day, one day at a time (just the way it has to go in this business). I have crews staying in hotels all throughout Southern Washington and Northern Oregon and let me tell you, this has been one of the best hotels to deal with. HANDS DOWN. I have had several of my guys reachout and tell me they really like the hotel, which says a lot because I usually get complaints about places from them, not compliments, haha. As for the logistics side of the house, they have been nothing but accommodating. It can be a bit of a pain to book rooms for us because we use a company card, so I have to fill out credit card auth forms and such, but this hotel has made it SO easy. The staff have been so communicative, patient, and understanding. I'm last minute booking 20 hotel rooms everyday and they never complain or seem frustrated. Our company will for sure be using them again!!"

"The room was fine, breakfast was great and staff were delightful. I was unaware of all the renovations so when I arrived late at night from the airport (and alone) the parking lot and entry felt creepy to me."

"The place is a disaster!!! It's currently undergoing a makeover, so it's orchestrated madness. The staff are simply brilliant!! Friendly, kind, and professional. On my stay, there is a guest (used in the LOOSEST form of application) who's charges think running the halls, jumping from the couch to see who lands furthest away, and running from one wall to the next is perfectly acceptable no matter what time of day or night. We'll, if you are reading this: BE A PARENT and explain that there are others who are road weary from travel, get up at 4am to SERVE this Country, and get back in around 7pm and they sure as shootin' don't appreciate being disturbed by another guest who OBVIOUSLY could care less about anyone else! Ah! But then again, it IS a Holiday Inn. Their breakfast is simply scrumptious! Pancakes!! Bacon, sausage, breads, pastries, real butter, and their coffee? Look out, Starbucks! And amid all the construction? Their breakfast area is just as clean and neat as you'd want it. Well done!"

"Same as last time. They haven't finished their remodel. It's been months. Containers took up too much of the parking lot. We had a finished room which was nice. Getting to breakfast area was sectioned off do to main floor is still under construction."

"We were unaware of the total renovation taking place and it was difficult to find parking. The updated rooms were clean and fresh. The first floor is a train wreck however. Outside there are dozens of Connex storage containers you have to navigate through to get to the main entrance and find padking."