Herman Miller Retail Store

"Thanks to the outstanding customer service from Emma at the Herman Miller store, I am now sitting at home in the incredible Cosm office chair! I knew very little about home office chairs but always wanted a nice, comfortable and functional chair to work in. I walked into the store and was warmly greeted by Emma who professionally and patiently informed me what to look for and explained my options. She was so knowledgeable and helpful. I am very grateful for people like Emma who genuinely care and take the time to serve their customers."

"I swung by this store after work to test out some chairs for my home office. I was greeted by Emma as I walked in, who went above and beyond in assisting me to find the best chair for my specific needs. Her help extended beyond my store visit- she was eager to help via email & phone with all of my questions and concerns. My chair doesn't get delivered until next week, but I'm already happy with my purchase. You rock, Emma."

"I have been looking for a new office chair for my home office and just happened to walk past the Herman Miller Store in Seattle. Boy, am I glad I stopped in!! Emma, the Sales and Design Specialist helped me choose a new Aeron chair after trying each of the models. This chair is a real classic, super comfortable, supportive, ergonomic, and looks great. I am glad I met Emma and highly recommend her to help select your new productivity chair. Thanks Emma!"

"The interaction I had with this store was primarily via email. I wish I could’ve tried out chairs in-person, but HM provides a wonderful trial opportunity. Lindsey was the Sales & Design Specialist who assisted me. She was incredibly thoughtful, helpful, kind, and flexible—especially with regard to my vacillating over which chair to buy and adjusting my order after it was made. She’s very informed and provided accurate advice. She went the extra mile to ensure customer satisfaction!"

"Walked in to try out a few chairs and pick the best one of the bunch as sitting in my old run of the mill chairs was starting to give me back pain. Lindsey was very be helpful in demonstrating how the chairs worked and answering any questions I had as well as giving a general overview of all the chairs, so well worth the effort to go in in person if you're interested in these and want to see what they're all about. We did end up getting a chair later that day online and the process was quick and easy after getting the chair preferences figured out and set up in store. I would recommend scheduling a decent amount of time for yourself to try the different chairs though as some things only become apparent after sitting in them for a while."