JR Furniture Gresham 40 Northwest Burnside Road, Gresham, OR 97030

"We have worked with Jack and Nancy multiple times over the last 10 years and they always take such great care of us! We have purchased multiple beds, furniture, lamps, etc and the prices are always great, the service is top notch, the delivery is on time! We highly recommend JR Furniture in Gresham for all of your home furnishings."

"We bought a dining table set for our new house and Nancy lied to us about the price, lied to us about how long it would take, and had her friend Joseph do the delivery (because she said it was cheaper) who damaged some items. Nothing has been taken care of. We are very disappointed."

"What a joke of service. Order a Stanton sectional back in May with the claim that we would have it in 6 to 8 weeks. Here we are at 12 weeks with half a sectional as they sent the wrong size. After repeated phone calls, of which they never reached out proactively to let us know it won’t be ready for another three weeks. It just keeps on getting worse and worse. We asked for them to come pick up the half of the sectional they had delivered and just refund us our money since it has already been 12 weeks. The owner said no through his manager and like the coward he is refuses to talk with customers. Really how do you run a business like this? Please do yourself a favor and avoid JR furniture as they have no customer service. We would have been happy to keep the sectional if they had just reached out on occasion to let us know it was delayed rather than us having to chase them and have them lie to us. Too bad as I want to support our local business but I guess we will have to go to one of the big box stores that actually pretends to like their customers."

"My experience here was great. Four stars, because of the great service but, I feel, the prices are a little too high. However, you also can't replace both their selection and their experience. No matter what questions I had I was treated well with a ready smile and friendly attitude. Even the kid who loaded my couch on the truck was a joy. Highly recommended."