BedMart Mattress Superstores

"Today my fiancé and I went mattress shopping and we started at another mattress store and immediately got drug around to certain mattresses and the salesman wouldn’t let us even breathe and browse around ourselves when we clearly informed him that we would like to think and walkthrough the store ourselves. We found a mattress that we absolutely loved but kept getting interrupted by him when we were talking about it so it made us uncomfortable. We then asked when it would be available for delivery and he informed us that it’s over a week out…. So we decided to leave and think about if we could wait that long. We said if we could have it tomorrow we would’ve purchased it but with the unpleasant experience it made us walk. I personally felt bad because my fiancé really loved the mattress and would absolutely love to have it. So that’s when I made a phone call to this BedMart in Gresham, Oregon. A very well spoken employee answered the phone his name is Tom! When I explained what I was looking for he didn’t direct me to any other mattress like the previous place did and he listened to what I was looking for and didn’t change a thing. He got right to business located the mattress that I was looking for and confirmed it was in stock. I then asked him if there was any way it could be delivered within 24 hours. He immediately got right back to me and informed me if I could purchase it within a certain time it will be available for next day delivery. So we purchased it and he confirmed with us that it made the next day delivery mark. There’s things to be said when it comes to amazing straight forward customer service and that is Tom! I greatly appreciated him listening to what I was looking for and instead of steering me elsewhere he followed through and got the job done. I will be going back to BedMart for future purchases just because of this experience that we had!"

"We came back to buy another bed from Tom after 15 years! He was so helpful and we found the perfect bed. Thank you!!"

"I appreciate how Tom helped us pick out the perfect mattress while also making us feel comfortable and and ease. He was very knowledgeable and friendly and I would definitely recommend anyone who was looking for a new mattress to go to BedMart!"

"We were greeted by Jamie Messerschmitt who offered a evaluation test of our mattress needs. It was only 10 minutes long and helped narrow down selection. With that information Jamie had us try three manufacturers mattresses of different values and design. We checked out a competitor’s store earlier and my wife and I both commented how much we liked the atmosphere at BedMart. Not once we’re we pressured to buy. Jamie provided all the information we asked about and told us to take our time. We left as we wanted to looked at other options. As we drove away we both said once we narrow down our selections we would go back. We narrowed our selection down to two and returned. Unfortunately Jamie was not there and Tom Brown assisted us. He to was a great person to work with and set us up with our decision. We liked the 120 night comfort guarantee BedMart offers should we find our choice is not compatible to us."

"Tom Brown was very helpful in giving me the information for selecting a mattress that was right for my sleep position and support. Tried different mattresses over a couple visits until I found the right one. Have had mattress for 6 weeks now and could not be happier. Delivery was excellent. Overall very pleased with the experience."