Empire Smoke Shop

"I have been coming here for years and always remembered to tip and thank them for their service, but no more of that! Today, I had to replace my coil but forgot to bring the box of the specific coil. The guy that was at the counter pulled the coil out of my vape to check and let the vapor juice leaked out. I was surprised that he would waste all the juice inside and told him to hurry up to check and put the coil back to save the juice. He told me to get out and take the business elsewhere. A friend of his stopped me and asked what was happening. While I was explaining to him, that same rude kid came over to yell at me. What the hell?! Just bc you are having a bad day, doesn’t mean you can reflect it on anyone else, especially to return customers. I am in the service industry so I totally understand what work ethics it requires. I hope the owner of the store knows who they are hiring. I sure will take my business somewhere else!"

"I go here to get my coals and shisha for hookah. The for most part the guy I talked to inside didn’t know much about the flavors but good thing I did so I knew exactly what to get. Prices for generic brands are super cheap but if you buy a hookah from here it’s probably gonna be overpriced, stick to the shisha, coals, and regular tobacco stuff. Vape and hookahs gonna run it up"

"a store with a very huge selection, I go there to buy vape from the other end of the city for half a year every 5 days. The last time I bought a vape, I discovered at home that it didn’t work, but I had to go to work and I returned to this store a day later to buy a vape again. I told them that it didn’t work, the smoke was hot, I charged it and it didn’t work either, and if it worked, the smoke was hot and tasted like plastic, but they weren’t interested in that and they didn’t want to change it for me. These people don’t know the laws, they just stand their ground and that’s it. I bought a new vape because I didn’t smoke for two days because it didn’t work."

"Workers didn't know anything about anything. They were just throwing whatever price seemed fit at the moment and were very poor at communicating. Very high price everything is double price what you should pay."

"First time coming in and was immediately greeted by Kenan! As he was finishing up with another customer, I enjoyed the view of many great items on display. Kenan had no problem letting me take a look at some items close up and also gave me great feedback to the best of his knowledge. The store itself was VERY clean and he was sanitizing after the few people left which made me feel absolutely great. I purchased a recommended “Elfbar” opposed to my usual “Flum” as Kenan told me was his new personal favorite device. Nice slim fitting vape and 5000 rechargeable hit! Magnificent! Overall probably one of my new favorite shops to stop by, most of the customers who come by had great energy, all from Kenan engaging in conversations with us all! Great vibes for 1030am! Will be back! 5⭐️⭐️⭐️⭐️⭐️"