Fred Meyer Jewelers 22855 Northeast Park Lane, Wood Village, OR 97060

"I paid $112 to have a tennis bracelet sized. The lady who did the sizing pinched the bracelet on my girlfriend‘s wrist. She didn’t actually pull a measurement which was an improper way to size the bracelet and I noticed that so I realized the people were incompetent, the bracelet was stuck on my girlfriends wrist about 2 inches up from her wrist and it looked like a rubber band stationary on her wrist. When I asked the lady at the jeweler, she said it’s based off perception on how a bracelet should fit however, I could barely get my fingers on the clasp because it was digging into her skin so when I went through all of this, I didn’t trust their word anymore, so I signed the receipt and tried to take it to the Gresham Fred Meyer. They said we have to go back to woodvillage and they would make the correction there. When I got there, they argued after giving me $112 quote to do it all over again. I told her that she was going to fix it for free because I’m a paid customer with the receipt coming back the very next day explaining why I didn’t trust you guys to do the work the second time but I’m not gonna pay someone to do it a second time, so I’m requesting that the people who made the wrong measurements make the correction, she refused so I told her that I’m gonna write a very honest and nasty review and that I’m going to include her name in it. Her response was that’s OK a bad review doesn’t affect my job anyways. Her name was Valleria. She was the rudest most inconsiderate person I’ve ever dealt with when it comes to customer service So I decided to call corporate office and explain to them that I’m a single father of two kids. I just wanted to buy my girlfriend something nice for Christmas in which I did I paid to have it size correctly and which it wasn’t and now it is the end of February. It’s been two months and my girlfriend hasn’t been able to wear her bracelet yet I’m about to take it into Macy’s today and have it size correctly because Macy’s jeweler is in amazing place. They always take good care of me. I will never shop at Kroger again. They are multi million dollar company and they couldn’t fix a single father’s already paid bracelet resize for free Kroger. One didn’t even noticed a dent in his bank account but as a single father in our economy, you know, I’ll noticed the difference and if I was a single mother, something like this would make headlines. Stay away from Kroger they rich and they care about nobody but themselves. Their customers mean nothing to them, but without their customers, Amazon will shut them down. In the photo provided, you can see that Fred Meyers decided to take out 10 links out of a grown woman’s bracelet Look at the picture look at the size of that bracelet in my hand I’m a man, but I have small hands that bracelet would fit a child if we’re lucky They have a bunch of clueless people working inside of their jewelry, and when I didn’t want to have them make the correction the second time because I didn’t trust them and I tried to take it elsewhere. Now they’ve completely refused to fix it at any Fred Meyer‘s all the way up to corporate office. I’m sorry, but I’m a plumber and even I know how to correctly size a bracelet I’m wearing jewelry every day all the time these people work with jewelry but yet they don’t know how to size it correctly that’s concerning Kroger do better"

"I was unable too get my battery is replaced because th clerk was tunable to get the back off. He said I needed to go to the Gresham store where the watch repairman could do it. But he isn't ther3 today, only Tue to Sat. 8"

"Just received my Bulova and it's fantastic, the lady dealt with me being extremely picky, wish I knew her name she was great, reminded me of the East Coast girls im used to. I'll be back!"

"Great experience! Sandy has welcoming and professional customer service and knows a lot about fine jewelry. I look forward to purchasing from Fred Meyer Jewelers again!"

"Red did an amazing job changing the battery in my watch! He also went above and beyond and adjusted my watch band for no extra charge. I felt like he treated my watch as if it was his own and now I will only go to Fred Meyer for watch repair for the rest of my life. This was an amazing experience. Thank you!"