Shell 11741 Pacific Highway Southwest, Lakewood, WA 98499

"Pull up to the gas pump to start pumping and there are no signs that state that their parking lot is a one-way besides, what is on the ground that you can’t even see at night as you pull in. Started pumping my gas then a guy by the name of Jay decided to stop the pump and as I was walking inside to try to figure out why he yells at me. You gotta turn your car around it’s a one-way with an attitude and throwing his finger in the air motion in the turnaround And highly rude and disrespectful then when I asked if he was the manager or the owner, he said no I’m gonna take my business permanently elsewhere and I suggest everyone do the same even though this place is cheaper than the gas station next-door it’s still the principal of the matter, you don’t treat your customers with complete disrespect, let alone your disabled veterans who are in the area I suggested to him that he should’ve come out and informed me to turn my vehicle around before I started pumping my gas as he looked right at my vehicle through the glass before I even pulled out my debit card and didn’t say anything and didn’t do anything. If I could give this place negative stars, I would. If it is such a big deal, that vehicles face a certain way, then maybe they should put do not enter signs and exit only signs at the exit of the parking lot and then put signs at the entrance that say enter only no exit."

"As someone who works nights you guys always seem to be closed at night. I can understand a little while at night but at only midnight I came up and the guys was cleaning the food case. I simply cannot understand why the doors were closed. Especially workout a song. Beyond whenever I come here the person at the front desk always seems to be on their phone on a phone call and could care less about who is in front of them."

"Cashier came outside to tell me my car was facing the wrong way in the middle of me pumping gas. I told him I’d be leaving as soon as I was done and he went inside and turned the pump off. I’ve never been to a gas station that cared which was your car was facing. If it’s a big deal to them then they should put signs up. Terrible service"

"Just stopped by here on my way from Port Orchard. I needed to use the restroom after filling up with gas and buying some ice and a cashier with colorful hair said both bathrooms were out of order. However there was a sign on each saying they were for “employees only.” I mentioned this and said I had come a long way from Port Angeles and she said “sorry, no.” I wasn’t going to leave a review but she lied which was super annoying. I’d understand if it was just for employees and there was no need to lie."

"Their prices are always the best, especially disiel. There is usually lines but it's well organized and you usually don't have to wait very long. I've only had good experiences here."