Proctor Shell,

3907 South 12th Street, Tacoma, WA 98405

"This service station sells propane for filling RVs but apparently only the guy (owner?) knows how to operate the propane service. The problem is, he's not there 90% of the time, only a couple of women are (who are also possibly owners). I'm not sure if it's against their religion for the women to operate the propane or against their cultural beliefs, but either way, it's really damn inconvenient."

"Very kind. They get to know the neighborhood residents so well that every time they recommend something to me I find a new favorite! And they will even tell you if you won't like it. Don't test that one, I did and bought something I found terrible. Owned and operated by family. What feels like my family!"

"Periodically, over nearly twenty years, I have dropped by this gas station. Usually, despite who was managing the location, the experience was good. A few months ago, early one morning, I pulled in and saw one of the proprietors filling her BMV sedan, but not paying for the gas. Even as a privilege of ownership, a record should be kept. Instead, upon my prepaying, I was given an excuse about how the gas was left on the pump by a previous customer and how she was just making use of it. It was clear that that was a lie and that she had been caught skimming. Times are hard. Folks don't just leave gas behind. Yesterday, low on fuel, I dropped by, again. Upon presenting my cash, I was accused of passing a bad bill the last time I was there, some two weeks previous. The accusation was absurd as the Benjamin came directly from the bank and was a fresh bill, one newly minted. In six decades of life, having travelled across our country thirty - yes, thirty - times coast to coast, as well as operating with foreign currencies having lived in four countries overseas and travelled in over thirty more on four continents, never has a single person ever questioned the value or the integrity of the money that I have used to make a purchase. Never. When I said if she did not trust my money that I would take it back and take my business elsewhere, she responded by asking me to repeat what pump and amount. Apparently, greed was more important than her baseless accusation. Moreover, where with the transaction two weeks previous, the bill was scanned and marked to assure authenticity - which was validated, this time, no such effort was made. Apparently, fraud concerns were insignificant compared to the transaction. I was insulted by this aged employee. Her conduct was disrespectful and inappropriate, offensive and irresponsible. Consequently, I will never return to this gas station - ever. And I encourage those of you who read this review to consider carefully whether such a self-serving enterprise, one that permits such conduct without consequence, is worthy of your patronage."

"Went in to grab a white claw and get gas at 830 pm 11-10-20. The male cashier laughed at my ID and said “whatever dude I’ll let you this time”. When I asked if there was a problem he informed me the the picture didn’t look like me. I’m 26 and have never had this problem before. I won’t be stopping at this shell again any time soon"

"Do not shop, get gas or patronage this establishment. The owner is extremely racist and has the worst customer service. I'm a business owner myself and would never treat customers the way the owner of this business does. He even accused me of stealing from his store and called the police. I gladly waiting for them to arrive. He has a history of discriminating against black people. Boycott this store. Spread the word."