Gray Lumber Company

"In short, the yard guy is nuts. So I witnessed the yard guy arguing with a customer about whether his lumber was straight or not. He was also refusing to go back to the yard & get straight ones since it was apparently a lot of work to do that or something. The customer was pretty patient/calm but clearly irritated and then the yard guy snapped & start screaming at the customer to get out of his face. This seemed extremely bizarre & out of context since nobody saw the customer even yell at him, let alone get in his face. Everyone around (including a child) looked pretty terrified of this guy & I cannot believe he still has a job as it's pretty clear he's got emotional issues or something is going on. I've never witnessed anything like that in my life. The customer yelled back & then left. That yard guy needs to be mentally/emotionally evaluated. Will never come back after witnessing this."

"Purchased a vinyl window (custom order) wasn't sure what to get exactly but, the representative (Sarah Nolan) was wonderful and explained the difference between the windows and their fit in the opening. I received the window within 2 weeks. I also purchase lumber and pellets from Gray. They have great customer service always."

"Reason for Visit: Special Order of rough-sawn Doug fir for a 200+sf Pergola Project. The contractor sales reps are professional and very helpful. In fact, everyone that I interacted with seemed to like their jobs and have respect for Gray Lumber. Conclusion: A company that you like doing business with."

"We first found Gray Lumber Company when we needed a very specific, hard-to-find cedar siding material. I think they were the only company that had it available, so we really lucked out. Around the same time, we were looking for a new front door, so we decided to ask them about some options—that's when I first got in touch with Christine. I think I checked in with her first in early 2022, and she responded super quickly with a quote for what I was looking for as well as several other options. We ended up putting it off and checking back in with her about a very specific door model we liked several months later, and she was still quick to respond and helped us figure out all the details for it. Christine was incredibly organized, and really informed and knowledgable about the different door varieties and details involved in ordering one. Honestly, she was the entire reason we chose to continue with Gray Lumber Company instead of the others we looked at. They weren't the lowest quote, but they were the most professional and when we went to visit the store, they just had a really nice vibe. The whole team, from the people at the desk downstairs to the staff upstairs—everyone was friendly and greeted us quickly which made such a comfy/trusting first impression. Christine was also really communicative when the door was delayed (only a few days), which was super nice because I had an installer scheduled shortly after the expected delivery and needed to make sure the door was available for that appointment. In the past, I've had to follow up myself to confirm details, but with Christine, I could trust that she'd keep an eye on it and make sure things went well. When we brought the door home, it was in perfect condition, and we're beyond happy with it now that it's installed. The sizing and everything are just perfect, thanks to Christine. They offer so many different kinds of home materials/supplies here that I'm sure we'll work with them again, and we're so glad to have such a reliable company to go to!"

"I don't buy here every time because it is so far away, but when I do it is always worth my while. Their pricing on lumber is hard to beat. Recently picked up some 2x8s to redeck my car trailer. The guy pulling the lumber knew he needed to pick some nice boards so they fit right without me even saying anything about it. A+"