Mutual Materials 4050 Bakerview Spur, Bellingham, WA 98226

"Been doing business with Mutual Material’s for over 30 years. Axle and the staff there tries to work very hard to get you what you need. The only thing the companies needs to work on better shipping. understandable under the conditions that we have a shortage of drivers."

"Great place to pick up your masonry material. Axel lopez is dependable and has helped my out of a number of time crunches. Neatly organized yard."

"I went in to purchase a very small amount of materials for a propane forge project and knew nothing about fire bricks, I walked out with exactly what I needed and a lot more information. P.S. my forge is still running two years later with the same bricks and I'm about to see how they can help me with making a crucible and mold for an engagement ring. Great people and great service, despite the reviews complaining about an inconvenience that couldnt be helped."

"Needed 23 extra bricks veneer along with one capstone for a project at home. My local store did not have it, or the one extra capstone I needed. So, I drove on a Saturday over 90 miles to the nearest MM to pick up the capstone and to see if they had the brick. I got my capstone, but they would not give me the 23 bricks I needed, even though they had 800 in stock. I was told to order at my local MM, as they were not authorized to sell me the brick because a supervisor was not in the store on Saturday's. That week I called my local MM which told me they were out of stock. I decided to call the store I went to see if a supervisor can release the bricks. The supervisor was able to release the bricks but I was told to come down and pick them up. I asked if they could be shipped.....why not? They ship them online. I was told "no" you have to pick them up. I asked if they would be available online soon to order.....I was told 4 months from now.. So they won't ship, they are not available online, and I have to wait till 4 months. And on top of that their best suggestion is to drive back to the store in which just came from a few days earlier to pick up the brick that they now decided to release to me. You talk about lousy customer service."

"I have had the total opposite experience from the other reviews here. They are very helpful. Very knowledgeable about their product and their prices are comparable to the big box stores. I have been in there several times now and have also made several phone calls. I bought bricks for a fire pit, pavers for a small 28 sq foot patio and will be building a much larger paver patio. They have always been helpful and even gone the extra mile to provide great service. I will continue to purchase their products."