Les Schwab Tire Center 4805 Evergreen Way, Everett, WA 98203

"They go so far above and beyond I can't thank them enough. Steve installed brake pads on my extremely complicated car. He was great at communicating with me, and when the brake pad sensor stopped working a few days later, he worked around my schedule to replace it at no cost to me. All the people working there are so nice and knowledgeable. It's very clean and the waiting room is warm and comfortable. I wish I could give them more stars!"

"I got a new battery installed Saturday. I didn't drive it again til this morning on my commute to work. After my hr commute, I went to restart my car to move it, it completely died. Long story short, one of the battery terminals was very loosely on the battery. Not sure how they installed it so loosely?? Just blows my mind. I chose Les Schwab because I thought they knew what they were doing and trusted them. I called to let them know so whoever did this knew, so they didn't make the mistake again. And thought they should just know. This could've come undone as I was driving down the hwy or down any road and left me stranded on the side of the road with a tow bill. I said it would be nice to get reimbursed the installation fee since it wasn't installed properly and was told theyd let the manager know after saying it had to of been installed correctly or it wouldn't have started. Ok...I thought this was horrible customer service. In my opinion, they should right the wrong by at least reimbursing the installation fee I think. Then I'd maybe go back. Otherwise why would I go back. I'll just take my business elsewhere. Pretty disappointing customer service. Also got a quote the night before from someone for 3 batteries. That morning when I went in, I was told the 2 most expensive ones only...I said last night there was another cheaper option and the guy eventually said oh ya here it is. I mean maybe an honest mistake?? But I felt like he was trying to take advantage of me. Just won't be using Les Schwab again for my personal car, especially not this location. Pretty disappointing for what is supposed to be a good company. Next time I need a battery or anything else they supply, I will not go to Les Schwab. Will take my business elsewhere where."

"Before coming to this Les Schwab location I visited different shops were they assured me to change all 4 tires because one of them had a nail which would have end up costing me around $1000. Gabriel at Les Schwab Tire Center in Everett was very kind and was able to assist me. Not only did he fixed my tire while other shops couldn’t but also he did it with no charge! Highly recommend this location! Special thanks to Gabriel for helping during the holiday season!"

"I had to wait a long time (no line) to be scolded for parking in a spot I’ve used for many years. I’ve spent so much $$ for many sets of tires and two suspensions so I expect that service I used to receive when old man Les was alive. Instead I’m told it’ll take at least 30 minutes to fill a low tire. I look inside, so many employees with hands in their pockets. Les Schwab. You’ve lost my trust and my business going forward."

"Came in to get my tire checked I had a nail in my tire wanted to check it out in case I had punctured my tire. Customer service was great he went right out to check my tire it wasn't punctured. Although they didn't have the wiper blade I needed it was good fast customer service. The place is very clean really nice plenty of seating and really nice displays. Definitely would recommend and would come back myself."