Ulta Beauty

"I placed an order for curbside which I find to be very helpful having 2 babies under 2. I accidentally clicked the im here button , but wasn’t there. So an employee called me to ask where I was at. Upon telling her what happened she speaks to me with a rude demeanor suggesting when I arrive to come inside and pick up my order. The workers at this location are always unhelpful, rude and never seem to want to do their job."

"I was visiting Portland on Monday the 8th. I stopped in to purchase and item that I hadn’t bought in awhile so I couldn’t remember the brand. I was in the store, searching, for about a half an hour and not one employee greeted me or asked if I needed assistance. There were only 3 other customers in the store but plenty of girls, chatting amongst themselves. I even had two different girls walk by me in an aisle and say excuse me. I finally found the product I was looking for but I will never go back to that store."

"Went with my partner so she could restock some makeup. It was Christmas shopping time but we were there fairly early in the morning and they were mostly out of what she was looking for. No one bothered to ask if she needed any help and they acted insulted when she declined a store card."

"Okay, the workers were pretty nice, but the lines! Every time I go in there, there is a long line and only one slow person on the register. I got especially annoyed when another person on the register finally came, the other one saw that I was waiting and left. I work in retail in Cascade station, and we try never to have people waiting too long in line, especially near Christmas. We always have three trained registered people ready to check out! That way, we don’t lose customers or have abandoned purchases. I ended up not buying the perfume and stuff I had in my basket. Disappointed with their reg system and training."