Rite Aid 2860 Northwest Bucklin Hill Road, Silverdale, WA 98383

"The gal on the phone lacked serious customer service skills. She was short and rude. Completely unhelpful, which would have saved everyone time in the end."

"Went in here this afternoon to look at some make up, while my kids were getting their nails done down the road. They where out of the initial items I wanted, so I was looking at new items and undecided. Instead of asking if I needed help or speaking to me. The employee here decided I apparently look suspicious lol and basically stood in the aisle I was in and followed me everywhere. Not only was it uncomfortable as hell, it was highly offensive. Not sure what would give anyone the impression that I would be trying to steal. Which is what was clearly being implied here lol. But I won’t be returning because that’s just garbage customer service. & I honestly wish I would have spent my money elsewhere, you know, where I’m not treated like a dirt bag by a minimum wage employee."

"I just wanted to ask if there was a record of one of my medications here because I recently made the switch from Walgreens. I misspoke, and the person in the pharmacy hung up on me before I could correct myself. I called again and tried to get through the information as quickly as I could, but the person still seemed irked to have to talk to me. I'm autistic and have had bad experiences with medical professionals, so it's already scary for me to call about prescriptions. I promise, you won't have to deal with my clearly annoying questions again."

"The bad staff must be gone, or at least my experience is different. I find the pharmacy techs to be very nice and helpful and the clerks are generally pleasant. When minimal interaction is expected there's not much that can be bad, but having a friendly face and doing what needs to be done to answer questions or fix errors is the best service one can give. I hope the pharmacy can recover from all these bad reviews."

"I'm not a frequent Rite-Aid shopper; prices are a bit on the higher side on items I frequently purchase; on a rare occasion, I do find one or two things, they usually are seasonal items, which I have to do admit, they often carry some adorable stuff. So I found myself in Rite-Aid just last week; I wanted to check out any little summer yard ornaments they may have, all summer items happened to be on sale, and I was able to score a cute little bunny and an adorable frog as well. I decided to go back today to get the other bunny; like usual, I set myself up for failure and missed out on that; I'll never know why I didn't purchase the other bunny in the prior week, but it was my loss. But I was able to get the other two frogs, so now I have a set of three! Like a lot of stores, there are friendly employees and some that are more distant, and you wonder to yourself why they work in customer service; nonetheless, both recent visits had friendly employees! The Silverdale Rite-Aid store always appears to be clean and uncluttered, has no weird smells, ample lighting, and fairly organized, and generally has a little bit of everything, including a pharmacy department, groceries, cosmetics, vitamins, supplements, personal care, medical supplies, greeting cards, some pet items, seasonal items and more. I've never used Rite-Aids pharmacy, so I am unable to give an honest opinion on them. Rite-Aid's location is in Silverdale Village Shopping center, 2860 NW Bucklin Hill Rd, Silverdale, Washington. They are neighbors with Joann's Fabric and within walking distance to Safeway. Rite-Aid shares a large parking lot with several other businesses, including Staples, Joann's, Massage Envy, and more. If for no other reason, I urge you to check out the seasonal stuff, Halloween 2021 isn't too far away; I'm certain Rite-Aid will have all sorts of cute stuff! **Here's hoping everyone is having a safe and happy summer; please be kind and respectful to all living things!**"