The Home Depot,

10991 Silverdale Way NW, Silverdale, WA 98383, United States

"Worst customer service I've ever experienced in my life. Paid almost twenty grand for all new doors, were supposed to be done by June 2023. Finally "finished" (according to them) in December. So much is not finished. I went in person to the store three times to talk to somebody, platitudes, but no help. Corporate won't even talk to me because it was contracted out, nobody locally tried to fix it, nobody cares. When I posted about my experience in Facebook 3 friends from other States had similar problems, so it seems to be systemic to their company to take the money and wash their hands. There are so many other places to work with, go to any of them."

"This is 5 years after my first review of home depot. Home depot services has gone down the drain. Service is mostly miss than hits. Continue that attitude you be out of business. Rude and unhelpful staff. very unfortunate"

"This Home Depot is the best managed hardware store I have ever been to and I am in my 60's! Every time I go to this store, which I do on a regular basis even though it is 20 minutes away, I am amazed at their customer service. It seems these days it is difficult for businesses to find employees, let alone those with good customer service habits. Danielle helped me yesterday at the Customer Service desk and solved my difficult issue very easily, even after I made a mistake and she had to fix it. Not all Home Depot stores are like this in my area (some with poor customer service) and for some reason the management at THIS store always makes the customer #1 and bends over backwards to give you a good reason to come back and shop here again. Their store should be the Customer Service Training Center for all of the other Home Depots in the world! It is always such a joy to come here to witness employees who love doing their job. In the parking lot, a couple off-duty Home Depot employees that were heading home grabbed my cart after I unloaded and offered to return the cart to the store for me. What planet am I on? Someone in leadership at this store is doing a fantastic job!"

"Bruce helped me find a perfect fit for an older faucet that didn't have a handle. Good job, Bruce. Thanks. He basically just eyeballed the photo I had and we took a chance on it and it actually worked really well. How fortunate. It was good. Or maybe it was skill. Not sure. I'm really happy about it though."