Honda of Fife Service

"Took advantage of my grandson Charged $189.00 for an oil Change and he bought the car there. Also no Military Discount. Will not do any business there. Talked to General Manager. He was backing his Mechanic. He told my grandson not to come. Back.."

"I appreciate and anticipate excellent customer service….especially if I’m paying for it. Alijah didn’t disappoint me. He greeted me when I walked into the service department, asked how he could assist me, and then proceeded to do so in a professional, friendly and caring manner. He pulled up the car fax to check previous service records (I had purchased a used Honda from a different dealer) and shared with me the information he observed, and provided a detailed explanation of what needed to be serviced. He guaranteed me that he could have my car ready in time for an upcoming appointment I had that morning. Not only did he have it ready, it was ready 45 minutes earlier than he originally quoted. Thanks to Alijah and Brooke, I left Honda of Fife Service feeling secure in my decision about taking my car to them for future services. What a great way to gain a new customer!"

"They were able to replace my battery in the car remote."

"Isaiah (Service Dept) stepped up to acknowledge me waiting at the door and gave exemplary customer service when I was not acknowledged with even eye contact from the others. (One asked if they were my rep person and when I said no, they walked away.) It was a little disappointing that my "rep" said my car would be done before 5pm. (I called 7 hours prior to pickup time to ensure it would be done. It was not.) I had to wait another hour twenty minutes. Communication needs improvement. Everyone's time is important. Your and mine."