Titus-Will Collision Center 2302 South 35th Street, Tacoma, WA 98409

"I would like to thank Titus-Will for the great customer service that they provided during the process of getting my vehicle into their shop and the great communication that they had with me, my insurance company and the dealership in getting my rental car and parts to repair my car. From the first day I walked in their doors I immediately was greeted by their employee at the counter to being assisted by Jose who looked at my car and took me through the process of how long they would have my car to make the repairs. Soon after that my rental was there and off i went to work. Jose continued to communicate with me each week on updates of when parts were coming in to when they would start the repairs, and it took a couple of weeks like he said it would. I went to pick up my car and Jose had said there was issues with my key fob not working properly so Titus-Will decided they would keep my car for a few more days and communicated that with the rental company. The rental company said they wouldn't cover the extra days because my car was repaired but thanks to Titus-Will they said they would cover the extra days. Thank you to Titus-Will collisions it was a team effort in making sure that everything was working right before I leave with my car. If you're ever looking for a body shop with GREAT CUSTOMER SERVICE go to Titus-Will Collisions in Tacoma, Washington. I give them 5 stars for great customer service, communication with the insurance company and dealership, and making sure that everything works on my car and through the whole process all I had to do was go about my life in taking care of my family. I don't remember everyone's name that I had communications with but thank you to Titus-Will Collisions and their team for going above and beyond in making sure that my family and I can continue to move forward in our lives with a safe and reliable vehicle out on the road."

"I highly recommend Titus Will Collision. Top notch customer service and quality. Tim is very professional, courteous, and obviously highly qualified. My car looks fantastic. Like it never happened!"

"I searched for over 2 months, trying to find a shop that I could trust to work on my car. Tim gave me the estimate for the work to be done on my car. He explained well about the work that was needed to fix my car. I got my car back sooner than expected, which was a bonus. The detailing of my Scatpack was well done. I think I've found a great shop for any future work."

"I can't say enough about the phenomenal job this shop did on my vehicle! Their service is stellar! Derek and Chris went above and beyond to make sure my vehicle was taken care of. The repairs were complete way before the projected date and my vehicle looks and operates better than the day I bought it! Thank you to the team at Titus-Will Collision Center!"

"Excellent, prompt and knowledgeable expertise from Smitty at Titus Will Collision. I had an issue with the automatic door on my RAV 4 back hatch. A previous mechanic said it might take a week in the shop and cost upwards of $1,000 to align the door to fix it. Smitty took a quick look while doing an estimation for me. He found the problem and corrected it within 15 minutes by loosening the taillight and moving moving it slightly. He is a very friendly man and just wanted to help. Best of all, no charge! Of course, I know where I'll be taking my RAV in the future!"